Meet the team. Click here to put faces with our names, and feel free to email our team any time with your questions and feedback!

What's in scope. Take a look at the UI Modernization Project Scope - Tax and Benefits to see if the processes, functions, and legacy systems that you use to do your job everyday are "in scope" for modernization.

What are we looking for in a solution? As the agency moves forward with the UI Modernization Project, we’ll be using a set of preferences to guide decisions about the UI solution, including choosing an integrated unemployment insurance system that has functions for both benefits and tax programs, and looking for systems that are customer-focused, flexible, and can evolve with technology.

We've clarified much of the "what," now we're learning about "when” and “how." Kind of like driving a car in the dark, as you continue to drive, more and more is illuminated by the headlights. We're approaching a new stretch of road, and as we learn more about the upcoming phases of the project, we will keep you updated with what we see ahead. There will be more details to share, and some dates may shift as we build on what we know. Check out our updated timeline. 

We're carefully considering the way we evaluate vendor proposals. After we release the Request for Proposal (RFP) (learn what we mean when we say "RFP") vendors will have two months to prepare and submit their proposals for how they can provide the products and services we need for our UI system. Then we’ll spend 4-6 months evaluating those proposals, interacting with vendors to determine the best fit, and negotiating a contract. We'll work with an agency-wide team to evaluate the proposals in rounds, and the pool of prospective vendors will be reduced at the end of each round - vendors that make the cut will move on to the next round. Click here to see a graphic of our ideas for the UI system solution evaluation process.