Frequently asked questions
Summer EBT does not affect you or your child’s immigration status. The public charge rule does not apply to Summer EBT benefits.
Also, the Summer EBT program does not ask for immigration status and does not use immigration status to determine eligibility.
If you have an Oregon EBT card, you can check your balance by visiting www.ebtedge.com. You can also call the number on the back of your Oregon EBT card or look at your last store receipt for a benefit balance.
You can protect your Oregon EBT card and benefits from electronic theft by following a few simple tips. Stolen Summer EBT benefits can’t be replaced.
You can use your Summer EBT benefits at any store or farmer’s market that accepts EBT, including online from Amazon and Walmart. Most retailers have signs saying they accept SNAP or EBT.
Summer EBT benefits can be used to buy any food that can be bought with SNAP.
SNAP eligible food is most foods, except prepared foods and foods sold hot.
Summer EBT benefits can be used for Double Up Food Bucks. The program matches every $1 of benefits spent up to $20 on fresh fruit and vegetables. You can use Double Up at over 85 farmers market locations, 35 grocery stores and more than 40 CSA farms across the state.
Visit doubleuporegon.org for locations.
Yes. Summer EBT benefits expire four months (122 calendar days) after the show up on your EBT card. Please use your Summer EBT benefits to purchase food before they are removed from the card.
If your card or benefits have been stolen, cancel your card immediately.
- If it's a weekday between 8:30 a.m. to 4:30 p.m., Pacific Time:
- Call the replacement card line at 855-328-6715 to cancel your card and request a new one. You will get a replacement card by mail, usually within five business days.
- If it's a weekend or outside normal business hours:
- Right away: Call the 24-hour toll-free customer service line at 888-997-4447 to cancel your card and protect your benefits.
- Then during business hours: Call the replacement card line at 855-328-6715 to request a new card. You will get a replacement card by mail, usually within five business days.
Please hold on to the new Oregon EBT card. It may be used for future benefits.
The Oregon Department of Human Services (ODHS) does not discriminate against anyone. This means that ODHS will help all who qualify and will not treat anyone differently. See the
USDA nondiscrimination statement for more information.
Summer EBT is a program in partnership with the Oregon Department of Human Services (ODHS) and the Oregon Department of Education (ODE).