Frequently Asked Questions
Q: When will this change to Oregon Trucking Online (TOL) happen?
A: The redesign of TOL will go live in April of 2026. Once a definitive launch date is determined, it will be posted on this project page and the Oregon Trucking Online homepage.
Q: Why were these applications changed?
A: We redesigned these applications to:
- Create a more modern interface that will improve the user experience for everyone.
- Ensure that these applications are compliant with all federal and state laws and guidelines for accessibility of online content. These changes have improved the usability of these applications for all users, and especially mobile users, screen reader users, or users who have colorblindness.
Q: Where do I find things in the new menu?
Q: How will I access this new version of Oregon Trucking Online?
A: To access this new version when it is released you can simply use the same link for TOL you have always used. Alternatively, you can always search “Oregon Trucking Online” to find us online.
Q: Will this redesign affect any of our customers’ current account information?
A: No, all of your current account information remains unchanged. While things may look different, the underlying information has stayed the same.
Q: What should I do if I experience issues?
A: If you experience any issues or just need help, you can contact
CCD Oregon Trucking Online. A representative will respond within 1-2 business days. Alternatively, you can reach us at 503-378-6699 Monday through Friday from 6 a.m. to 6 p.m.
Q: Is there a customer user manual for the redesign of TOL?
A: Yes, we are creating a comprehensive, step-by-step user manual for the redesign of TOL. Once it is finalized, it will be added to this page.
We would like to hear from you.