Online Store Help

Every two years (registration cycle), boaters are mailed a NEW PIN to access their online account. If you have used the online store in the past and set up a user name and password, you can log in using your existing credentials. Why do we go to this much trouble? For cyber-security.

How do I log in? What's my user ID and password?

See the graphic above. There are two ways to log in depending on what type of transaction you need to complete.

Your userID and password are either something you set up yourself or something the system generated for you. If you are unsure of what your userID and password is, you can either contact the Marine Board or you can click the Forgot Password or Forgot UserID links.

I forgot my user name and password. Now what?

Click the link "Forgot Password or Forgot UserID" on the landing page to recover your account. If this is unsuccessful or you get stuck, call 503-378-8587 and as for online help with your password.

It's my first time doing on online motorboat transaction -what do I do?

If it’s your first time doing an online motorboat transaction, you’ll need to finish setting up your account, which includes selecting a password and setting up security questions. Your account will also be tied to your email and date of birth, in addition to your boat or other transaction types.

Using the online store, you have two options from the landing page (see graphic below, which is also on the back of your renewal notice). For basic registration renewals, select the “Boat Renewal Tab.” For any other type of transaction, such as purchasing a Waterway Access Permit, Boater Education Card or Replacement Card OR multiple boat renewals, select the “Account” tab to get started.

I need to purchase a: Waterway Access Permit OR Boater Education Card OR Replacement Boater Ed Card. How do I do this online?

Log in with your user ID and password. Once you’re in the system, click “Online Services” in the upper right-hand corner of the page and select the transaction you want to complete. The agency accepts VISA, MasterCard and Discover credit cards. Once your credit card information is processed, you will be able to print out a receipt which also acts as a temporary permit so you can use your boat right away. Registration decals, Certificate of Number (OR#), boater education cards, etc. will be mailed and can take anywhere from 7-days to three weeks to receive. Please keep any printouts and your cell phone in a water-tight protective container or Dry Pak to show marine law enforcement.

NOTE: Waterway Access Permits (formerly Aquatic Invasive Species Permits) are also sold through ODFW’s Electronic Licensing System. Verify which system you’re using to purchase permits. They are not the same and require different account verifications.