Consumer Information

The Agency regulates:

• Brokers and principal brokers in the course of their professional real estate activity (ORS 696.010).
• Property managers while managing rental real estate (ORS 696.010).
  
• Registered property wholesalers and brokers, principal brokers, and property managers engaging in residential property wholesaling.
  
• Unlicensed individuals who collect or attempt to collect a fee for representing a buyer or seller in a real estate transaction.
  
• Unlicensed individuals who collect or attempt to collect a fee for managing another person’s rental property.
  
• Unregistered and unlicensed individuals who engage residential property wholesaling.
  
• The activities of escrow agents (ORS 696.505).

The Agency does not regulate:

• Contract disputes.
  
• Real estate transactions between private parties that do not involving licensees or registrants.
  
• Landlord and tenant laws& or disputes between landlords and tenants.
• Homeowner associations (HOAs) and condo owner associations.
• The National Association of Realtors® Code of Ethics
  

The following links are provided for your convenience. By selecting a link below, you will leave the Oregon Real Estate Agency's website. 

• Lead-Based Paint - Lead can cause health problems, especially in young children. If your home was built before 1978, your family may be at risk.
• Radon Gas Information - Radon is a radioactive gas that is odorless, tasteless, and colorless. It is the leading cause of lung cancer in non-smokers.
• Smoke Alarm & Carbon Monoxide Alarm Information - The Oregon Office of State Fire Marshal provides guidance on smoke and carbon monoxide alarm laws.
• Water Well Owner's Handbook (PDF) - This document is for individuals who own, wish to construct, or plan to abandon a water well in Oregon. Helpful to people selling or buying property where wells are located or needed to meet water supply needs.
• Oregon Landlord Tenant Law - A link to ORS Chapter 90.
• Buyers and Sellers Advisories - This guide addresses common issues in buying or selling a home from the Oregon Association of REALTORS®.
• Consumer Protection - The Oregon Department of Justice is committed to ensuring a safe and fair marketplace in Oregon. They prevent fraud, enforce consumer protection laws, invest in consumer education, and help consumers with complaints.
• Legal Information - The Oregon State Bar provides general legal information on a variety of topics as a public service.
  
• Timeshare Exits - The Coalition for Responsible Exits has complied this resource about timeshare exiting.