Are There Problems You Can’t Handle?
We cannot take up conflicts or questions involving public corporations (such as SAIF), private individuals, other
companies or organizations, the legislature and its staff, or the judicial branch of government. We cannot investigate complaints involving a federal agency, but we can connect you to resources that can assist
with such problems.
We may not review and investigate a complaint if there is an obvious alternative remedy or recourse, if the matter is outside our jurisdiction, or if the complaint is delayed
too long to justify review. Similarly, we may not investigate complaints that are trivial, frivolous or not made in good faith. If
we lack the resources for adequate review of your concern/question or investigation of other complaints takes precedence, we will let you know. We may not investigate a complaint that is the subject of a pending litigation or a pending contested case.
As state employees, we are prohibited from giving legal or financial advice. If we cannot take up your case, we will tell you why.