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Key Performance Measure Summaries


To achieve increased levels of efficiency and effectiveness, performance needs to not only be passively measured but also actively managed. The Oregon Department of Transportation’s performance measures help to ensure that we are working towards our mission and achieving our goals.

We have a brief two-page summary of the current status of all our measures (pdf). Listed below are individual summaries of each measure.
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Creating a safe transportation system through engineering, education and enforcement.


Traffic fatalities per 100 million vehicles miles traveled (pdf) Our strategy to reduce traffic fatalities is to continue to implement traffic safety programs.  While our goal is zero fatalities, we have set realistic targets to reduce these rates gradually over time.  Oregon's fatality rates have been consistently below the national average since 1999, until recently.

Serious traffic injuries per 100 million vehicle miles traveled (pdf) Reducing the number of traffic crashes is the primary strategy to reduce traffic injuries, but when a crash happens, reducing the severity becomes a secondary strategy.  We want to eliminate injuries due to crashes, our realistic targets are set keeping future reductions in mind. 

Impaired driving - percent of traffic fatalities that involved alcohol (pdf)  Our efforts are focused to make gains in driver behavior and choices through education and enforcement, however social and economic influences also remain significant factors. ODOT will continue to monitor all aspects of fatalities due to impairment​.



Large truck crashes at-fault crashes per million VMT (pdf) In 2015, Oregon ranked #1 in the nation, as inspectors placed 14.7 percent of drivers out of service for critical safety violations. The national rate is 5.5 percent.

Rail crossing incidents - number of highway/railroad at-grade incidents (pdf)  A priority for ODOT is to have the safest infrastructure possible.  The Rail Division strives for a zero incident performance.  From 2007 to 2016 rail crossing incidents have decreased by 5.3 percent from 19 to 18.

Derailment incidents - number of derailments caused by human error, track or equipment (pdf)  Safe infrastructure mitigates structural safety risks on Oregon's transportation system.  From 2007 to 2016, derailments have decreased 61 percent from 36 to 14.​

Travelers feel safe - percent of public satisfied with transportation safety (pdf)  Our current strategies for increasing perception of safety on Oregon's transportation system fall into two areas:  education and visible police presence. Public opinion surveys show that for the previous three consecutive years, more Oregon travelers feel safe using our transportation system, now up to 79% in 2016.



​Employee safety - time loss injury rate per 100 ODOT employees (pdf)  ODOT is committed to a safe and healthy workplace through continuous improvement in safety and workforce management practices, incident prevention strategies and compliance with all state and federal regulations.  A comprehensive review of operations where workers are near moving equipment is underway.  Changes in procedure and training were implemented in 2015 and continued in 2016.



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Mobility and Economic Vitality

Keeping people and the economy moving.


Incident response - percent of lane blocking crashes cleared within 90 minutes (pdf)  A focused strategy to quickly clear traffic incidents reduces travel delay. It is an important component for improving operations and management of the state highway system. Traffic incidents account for approximately 25 percent of the congestion on the highway system.


Intercity passenger service - percent of communities of 2,500+ with intercity bus or rail passenger service (pdf)  Viable transportation options are important for Oregonians.  Intercity bus connections now exist for 95 percent of Oregon communities with a population of 2,500 or more.

​Rail ridership - number of rail service passengers (pdf)  Passenger rail ridership reached its highest level in 2013.  Since 2007, passenger rail ridership has increased by more than 46,400​.


Special transit rides - average number of annual transit rides each elderly and disabled Oregonian take (pdf) Oregon's population of older adults and individuals with disabilities need an average of 26 percent more transit trips than are available today. 

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Preserving and maintaining the transportation infrastructure.




Pavement condition​ - percent of state highway miles rate 'fair' or better out of total miles on ODOT highway systems (pdf)  The goal of the ODOT pavement preservation program is to keep highways in the best condition possible, at the lowest cost, by taking a preservation approach to maintenance. 

Bridge condition - percent of state highway bridges that are not 'distressed'(pdf) Based on ODOT Bridge Preservation Strategy and funding levels, an average of three state highway bridges are replaced each year. At that replacement rate (about 0.1% of our system per year),  a bridge designed to last 75 to 100 years will have to last more than 900 years on average.  
Transit Condition: Percent of Public Transit buses that exceed useful life (pdf) The majority of rural transit vehicles are small transit buses that are expected to last for only 5 years or 150,000 miles​.



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Maximizing value from transportation investments.


Jobs from construction​ - number of jobs sustained as a result of annual construction expenditures (pdf)  The two largest factors affecting the number of jobs from construction spending are the number and size of construction projects funded and the rate of inflation.

Construction completion - percent of projects with construction phase completed within 90 days of original date (pdf)  Our goal is to ensure development of viable and efficient construction schedules which minimize freight and traveler impact and then aggressively manage adherence to the final construction schedule.


Construction projects on budget - percent of original construction authorization spent  (pdf) On a state fiscal year basis, total project construction expenses have been at approximately 99% percent of the total original authorization over the last 11 years.


Certified Firms (DMWESB) - percent of contracts awarded to Certified  Small Businesses​ (pdf)  We provide statewide training for project management and field staff and reach out to certified firms to let them know about opportunities and resources for working on ODOT projects.

ODOT customer service - percent of ODOT customers who are satisfied with services (pdf)   ODOT strives to provide excellent customer service to its customers.  The 2016 overall satisfaction rate is 91 percent, which exceeded our target of 90 percent. 


​DMV field office wait time - Percentage of DMV Field Office Customers served within 20 minutes (pdf) In FY 2016, over 60% of DMV field office customers waited less than 20 minutes to be served by a DMV employee.


DMV telephone wait time - average phone queue time in seconds (pdf) 

Customers expect consistently short wait times and DMV employs strategies to manage resources as call volumes fluctuate.




DMV title wait time - average title transaction turn around time in days (pdf)

DMV needs substantial investment in technology and business processes to reduce the title wait time as transaction volumes increase. 

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Sustaining the environment and communities.


Fish passage - Stream miles of access restored or improved to blocked fish habitat (pdf) In the last 11 years (2005 to 2016) we have improved or restored access to 226.3 miles of habitat for native migratory fish.​

Bike lanes and sidewalks - percent of urban state highways with bike lanes and sidewalks (pdf) Current funding levels are inadequate to complete the biking and walking facilities on the state system by the 2030 Oregon Transportation Plan target date.  However, ODOT continues to work with local government to meet the needs on the local system.
ODOT Sustainability Index - percent of ODOT sustainability performance measures maintaining steady or positive. (pdf)   ​Between 2008 and 2015, ODOT’s vehicle fleet reduced greenhouse gas emissions over 39% (or by 14,406 Metric Tons). This is the same as 3,043 passenger vehicles driven over one year, or enough energy to service 1,521 homes for one year.


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New and Emerging Performance Reporting