Insurance and financial services
DFR encourages a wide range of financial services, products, and information for Oregonians, provided in a safe, sound, equitable, and fraud-free manner. The division provides professional, fair, and objective program supervision while valuing excellent customer service and serves as a resource for consumer stakeholders, including legislators and licensees.
DFR protects consumers from businesses that do not operate within statues and rules by:
- Supervising state-chartered or state-licensed financial institutions and financial-service providers
- Regulating to ensure the safety and soundness of banks, trusts, and credit unions, and examining other financial institutions for compliance
- Regulating the sale of investment securities in Oregon, reviewing securities offerings, and licensing those who sell them and those who advise about or manage securities
- Ensure sound mortgage lending practices
- Investigating complaints, alleged violations, and investment fraud; and issuing penalties as appropriate
- Providing education and other resources to help consumers recognize and avoid foreclosure, fraud, and inappropriate products and services
DFR also empowers and protects consumers while encouraging a financially stable, innovative, and competitive insurance marketplace.
Insurance regulators make sure that:
- Insurance companies are financially sound so they can pay claims.
- Policyholders are treated fairly. This means making sure claims are handled promptly and accurately and companies honor their promises.
- Rates are reasonable in relation to the benefits received.
This is done by:
- Analyzing and monitoring insurance company finances.
- Reviewing all insurance policies before they are sold in Oregon.
- Investigating consumer complaints.
- Licensing insurance companies and agents.
- Conducting in-depth and public reviews of proposed health insurance rates. We also review rates companies submit for other types of insurance.
Positions in this division include:
- Actuary positions
- Administrative/clerical support positions
- Compliance specialist positions
- Consumer advocate and outreach coordinator positions
- Financial enforcement officer positions
- Financial examiner positions
- Insurance examiner positions
- Operations and policy analyst positions
- Securities analyst positions