Oregon Provider Time Capture

​​​​​Paper vouchers for in-home services will be replaced by OR PTC DCI solution this summer

PTC Introductory Orientation Flyers were mailed to Consumers and Providers in early June 2021. More mailed information is ​coming soon with specific go-live dates and other ways to connect with the PTC Project Team.

The Provider Time Capture Project is excited to bring learning opportunities to the Pilot Participants.

The OR PTC DCI Pilot Orientation will guide you through using OR PTC DCI, the new electronic time keeping system.
The orientation is for:
  • Homecare workers and Personal Care Attendants in the Pilot area currently using paper vouchers, and
  • Consumers or Consumer Employer Representatives in the Pilot area employing a provider who currently uses paper vouchers.
For registration in other languages see Orientation Registration on the Learning Material​ page.

Provider Introductory Orientations

Provider Introductory Orientation sessions were held in June. Thank you to all who were able to attend. 

In these sessions, Consumers and Providers learned:
  • How to set up accounts.
  • How to enter time using the different OR PTC DCI options.
  • How to verify time and mileage.
  • They also learned about future learning opportunities.

To view recordings and materials from these sessions, check out the Learning Materials section on this website. 

Upcoming Learning Opportunities 

This website has links to register for upcoming learning opportunities. These links can be found on this home page above and in the Learning Materials tab under “Orientation Registration".

Materials (including translated materials) will be added to the Learning Materials section on this website as soon as they are available. 

  • Pilot Orientations will be held from July 26, 2021 through July 30, 2021. These are for Consumers and Providers who will switch from paper vouchers to OR PTC DCI on August 1, 2021. More information can be found below on who is included in the PTC pilot. 
  • Pilot Staff Trainings will be held from July 21, 2021 through July 23, 2021. These are for Pilot Staff who will switch from paper vouchers to OR PTC DCI on August 1, 2021.
  • Statewide Trainings for Staff will be available starting August 6, 2021.
  • Statewide Orientations for Consumers and Providers will be available starting August 13, 2021.​

Pilot and Statewide Go-Live Dates

Pilot Go-Live: August 1, 2021

This is when a smaller group will switch from using paper vouchers to OR PTC DCI before the rest of the state. Pilot users can give us feedback about OR PTC DCI. This helps us improve the system before the whole state starts using it.

Who are the PTC pilot users? 

  • Warrenton Senior and Disability Services (Branch 0411), 
  • Bend APD (Branch 0911), 
  • Bend's Central Oregon Council on Aging (OPI Only, Branch 0912), 
  • La Pine APD (Branch 0913), 
  • Redmond APD (Branch 0914), 
  • Prineville APD (Branch 1611), 
  • Madras APD (Branch 1612) and 
  • Tillamook Senior and Disability Services (Branch 2911)

Consumers and their Homecare Workers (HCWs) served by these Local Offices are included in the pilot (approximately 665 Homecare Workers and 615 Consumers). 

Statewide Go-Live: September 12, 2021
  • This is when the rest of the state will switch from using paper vouchers to the new OR PTC DCI solution.
Important Note: There will be no impact to payroll with these changes and Local Office staff will continue to follow current payment processes.

Start thinking about which OR PTC DCI option is right for you

OR PTC DCI has different options and you can use more than one if needed. Read about the 3 options to determine which option works best for you:
  • The OR PTC DCI mobile app is typically the easiest option to learn and use. It is a free application for Apple or Android smart phones and smart devices. Providers can use the app to clock in, clock out and view their hours.
  • The OR PTC DCI landline option allows Providers to clock in and out with the Consumer’s landline phone. No internet or smart phone/device is needed for this option. 
  • The OR PTC DCI fob is a way to capture time when a smart phone/device or landline is unavailable. The fob is a small device that is always kept in the Consumer's home. The Provider pushes a button on the fob to display a code at the start and end of their shift. The Provider writes down the fob codes along with date and time of clock in/clock out on an OR PTC DCI timesheet. The Provider then enters the codes in the OR PTC DCI Web Portal by the end of the pay period.

General Information 

What is the Provider Time Capture (PTC) Project?

The Provider Time Capture (PTC) project is creating a solution that allows Homecare Workers (HCWs) and Personal Care Attendants (PCAs) to electronically capture their time worked in real time. This new solution will:
  • Replace the current paper voucher process.
  • Make the time capture process more efficient.
  • Meet federal mandates to electronically capture required information when personal care services are provided.

What information must be captured to meet Electronic Visit Verification (EVV) requirements?

  • Type of service
  • Consumer receiving the service
  • Provider giving the service
  • Date of the service
  • Location of the service
  • Time the service starts and ends

The name of the electronic solution that will replace paper vouchers is called OR PTC DCI.
What does OR PTC DCI stand for? Oregon Provider Time Capture Direct Care Innovations

Who will use OR PTC DCI?
  • Consumers: Individuals who receive in-home services through the Client Employed Provider (CEP) Program, Person Care 20 (State Plan Personal Care) and Oregon Project Independence (OPI).
  • Providers: Homecare Workers (HCWs) with the Oregon Department of Human Services (ODHS) and Personal Care Attendants (PCAs) with the Oregon Health Authority's (OHA) Health Systems Division (HSD).
  • Local Offices and Staff: Area Agencies on Aging (AAA) and Aging and People with Disabilities (APD) offices statewide, including any staff supporting Consumers receiving in-home services and Providers who are providing services. This includes select OHA staff supporting Community Mental Health Programs and Comagine.

Who will not use OR PTC DCI?
  • If you use eXPRS for Intellectual and Developmental Disabilities (I/DD) programs, you will continue to use that system. 
  • Many In-Home Care Agencies are using EVV compliant systems already. In-Home Agencies will not use OR PTC DCI. 
  • The Independent Choice Program (ICP) is using a different system to report EVV information and will not use OR PTC DCI.

If you are a Consumer or Provider, please make sure your contact information is up-to-date. Below are the steps on how to update your contact information:
  1. ODHS Consumers and Homecare Workers (HCWs) should contact their AAA/APD Local Offices.
  2. OHA Consumers (PCA-eligible Individuals) should call the office that handles their OHP eligibility.
  3. If this is through branch 5503 (MAGI), then call 800-699-9075, option 4, then option 2.
  4. Personal Care Attendants (PCAs) should complete Form 2521 on the OHA Enrollment Forms and should follow the instructions on the form to fax it to Provider Enrollment.
  5. Please include email address, phone number and mailing address when making updates! The PTC Project may need to send you critical information about the project. We also need to load the correct addresses and phone numbers into OR PTC DCI.

How can I learn more and get involved?
  • Check out the PTC monthly videos. All PTC-related videos can be found in the PTC Playlist on the ODHS YouTube channel.
  • Review the Learning Materials section of this website to access all materials and translated versions that have been provided to various groups so far.
If you have additional questions or feedback, contact the PTC Project Team at PTCProject.Info@dhsoha.state.or.us


Contact Us


How can I get an alternate form of materials?  
You can get materials in other languages, large print, braille or a format you prefer by emailing the PTC Project Team

Translations available​

  • Arabic – عربى​
  • Farsi - فارسی
  • Khmer (Cambodian) - ខ្មែរ
  • Korean -한국어
  • Lao - ພາສາລາວ
  • Nepali - नेपाली
  • Romanian – Română
  • Russian – Русский
  • Simplified Chinese 简体中文
  • Somali - Soomaali
  • Spanish – Español
  • Traditional Chinese 傳統漢語
  • Vietnamese - Tiếng Việt