Oregon Provider Time Capture

What is the Provider Time Capture (PTC) Project?

The Provider Time Capture (PTC) project is creating a solution that allows Home Care Workers (HCWs) and Personal Care Attendants (PCAs) to electronically capture their time worked in real time.

This new solution will:

    • replace the current paper voucher process
    • make the time capture process more efficient
    • meet federal mandates to electronically capture required information when personal care services are provided

The following information must be captured at the time of service to meet Electronic Visit Verification (EVV) requirements: 

1. Type of service

2. Consumer getting the service

3. Provider giving the service

4. Date of the service

5. Location of the service

6. Time the service starts and ends

Who is affected by the PTC Project?

    • Consumers who receive in-home services through the Client Employed Provider (CEP) program, Personal Care 20 (State Plan Personal Care), and Oregon Project Independence (OPI)
    • Home Care Workers (HCWs) with the Oregon Department of Human Services (ODHS)
    • Personal Care Attendants (PCAs) with the Oregon Health Authority's (OHA) Health Systems Division (HSD)
    • Local Offices supporting these programs in Area Agencies on Aging (AAA) and Aging and People with Disabilities (APD) offices
    • Comagine and select staff supporting Community Mental Health Programs

REQUEST: Update your contact information!

Make sure that your contact information is up-to-date with local AAA/APD offices or OHA-HSD, including email addresses. This will help ensure that you receive critical information about training and go-live approaching this summer.

When are things changing?

There are 3 phases in the PTC Project. Right now, we are in Phase 1.

Phase 1 will design a time capture solution, called OR PTC DCI, and is projected to go-live across the state in late summer of this year, 2021. Consumers and Providers will begin using the new OR PTC DCI solution and alternative options in late summer 2021.


During Phase 1, OR PTC DCI will have no connections to the current state systems. This means that there will be no impact to payroll, and Local Office staff will continue to follow current payment processes while also using the new OR PTC DCI solution.

Process flow image

Why is this change coming?

As a part of the 21st Century Cures Act, the federal government requires that states gather certain information electronically when personal care services are provided. This requirement is called Electronic Visit Verification (EVV).

The PTC Project is working with vendor Acumen to develop the OR PTC DCI solution in order to meet this requirement.

How can I learn more and get involved?

  • Check out the PTC monthly videos! All PTC-related videos can be found in the PTC Playlist on the ODHS YouTube channel.
  • Review the Stakeholder Materials section of this website to learn about the information that has been provided to various groups that are impacted by the PTC Project so far.
  • Watch for awareness flyers, newsletters and continue visiting the PTC website for updates.
  • If you have additional questions or feedback, contact the PTC Project Team at PTCProject.Info@dhsoha.state.or.us.