AAA/APD Staff

Request materials in different languages and alternate formats.

Staff materials

1.1.2 Provider Switches During Pay Period - Permanently
1.1.3 Provider Switches During Pay Period - Temporarily
1.1.4 Change in Authorizations
1.1.5 Relinking a Provider and Consumer
1.2.1 Add a New Provider
1.2.3 Update Provider Information
1.3.1 Add a New Consumer
1.3.2 Update Consumer Information
1.3.3 Consumer Transfers to a New Branch or Program
1.3.4 Return or Request a Fob in the Local Office
1.4.1 Add or Remove Consumer Employer Representative
1.4.2 Update Consumer Employer Representative Information
1.4.3 Create New Consumer Employer Representative
1.5.1 Managing Staff Profiles
1.5.3 Managing User Profiles - Unlock a Profile
1.6.0 Manually Adding or Updating Branch Info
1.7.0 Setting Up EVV Options with Consumers and Providers
2.2.3 Correct Entry Mistake
2.3.0 Entries Claimed After 365 Days
2.6.2 End Authorization, Expiration, Terminations
3.3.0 Consumer Passes Away
4.3.0 Time Entry
4.4.0 Over and Underpayments
6.1.0 Case with Multiple Providers and Varying Hours

Staff Profile Maintenance Form (Fillable)
Consumer/Provider Profile Maintenance Form (Fillable)
Consumer Employer Representative Profile Maintenance Form (Fillable)

Learning Materials Catalog

Videos

Staff OR PTC DCI Training Video
CEP Summit 2023 Video

Workday Trainings

A Workday account is required to access these trainings. You will be prompted to sign in. Partners and providers can access state-offered training by creating a Workday Learning account.

OR PTC DCI 1.1.4 Change in Authorizations Module
OR PTC DCI 4.3.0 Time Entry Module

English
عربي (Arabic)
简体中文 (Chinese Simplified)
繁體中文 (Chinese Traditional)
فارسی (Farsi)
ខ្មែរ (Khmer/Cambodian)
한국어 (Korean)
ພາສາລາວ (Lao)
नेपाली (Nepali)
Română (Romanian)
Русский (Russian)
Soomaali (Somali)
Español (Spanish)
Tiếng Việt (Vietnamese)

AAA/APD Staff

Staff materials

Business processes for staff

New user forms

Staff learning materials catalog

Helpful resources for staff

Timekeeping reminder