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Dedicated to consumer and worker protection

DCBS is Oregon’s largest consumer protection and business regulatory agency. We are a resource to consumers and businesses in areas involving:

  • Building safety
  • Finance (insurance, investments, Oregon-chartered banks and credit unions, consumer finance companies, mortgage lenders, pawnbrokers, and payday lenders)
  • Workplace health and safety

The department is made up of about 900 employees from various backgrounds and fields. From economists to consumer advocates, DCBS employees strive to provide the highest quality service to Oregon consumers, workers, and businesses.

How we can serve you

License, charter, and examine

  • Securities broker dealers and their salespeople
  • Insurance companies, agents, and agencies
  • Investment advisers and their representatives
  • Banks, trusts, and credit unions
  • Mortgage bankers, brokers, and loan originators
  • Payday lenders, consumer finance companies, pawnbrokers, and check cashing businesses
  • Building trades workers and building code inspectors
  • Worker leasing companies

Educate and advocate

  • Workplace safety workshops
  • Outreach for investors and homebuyers seeking mortgages
  • Financial scam alerts
  • Insurance hotline; help with appeals of claim denials and delays
  • Small Business Ombudsman for workers’ compensation and Ombuds Office for Oregon Workers

Set and enforce standards

  • Securities, mortgage lending, and other consumer finance laws
  • Workplace deaths and injuries
  • Worksites for safety and health violations
  • Insurance companies and agents for insurance law violations
  • Building trades license and code violations
  • Insurance benefits for workplace deaths and injuries


Resources and services for all Oregonians

Booklet with resources for all Oregonians 

Download booklet (PDF)

Español (PDF)|Русский (PDF)

Oregon's largest regulatory and consumer protection agency

Booklet about the Department of Consumer and Business Services 

Download booklet (PDF)

Oregon small business guide to insurance and worksite safety

Booklet for Oregon small business guide to insurance and worksite safety  

Download booklet (PDF)

Español (PDF)|Русский (PDF)

Divisions, offices, and programs

Building Codes Division

Building safety

Division of Financial Regulation

Finance and insurance

Multicultural Communications Program

Serving multicultural communities

Ombuds Office for Oregon Workers

Independent advocates

Small Business Ombudsman

Independent advocates

Workers' Benefit Fund

Assessment funds

Workers' Compensation Board

Hearings and mediation

Workers' Compensation Division

Worker protection