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FAQ: MyOSBEELS

Question
How do I access MyOSBEELS?
Answer

​Applicants and licensees seeking access to MyOSBEELS can visit the Board website at oregon.gov/OSBEELS or the system portal at https://online.myosbeels.org ​

Question
Do I need OSBEELS-issued credentials to register or access the MyOSBEELS system?
Answer

​No, users will have the ability to enroll in the new system using their own email and personal information. ​

Question
Can I access MyOSBEELS on my mobile phone or tablet?
Answer

Yes, the system is mobile and tablet-friendly.​

Question
Will I need to input all my license information into my profile?
Answer

​Upon registering in the new system, a required field will ask you to enter your social security or license number, which will then link your profile to your license record. ​

Question
What can I do in MyOSBEELS?
Answer

​The new system will allow individuals and registrants to complete a number of processes and applications online from their account. These include submitting application materials and payment directly within the application portal. Users will be able to register for state-specific exams, submit PDH documents, update their contact information, and more from the user dashboard. ​

Question
When will I be able to renew my license(s) through MyOSBEELS?
Answer

​With the launch of MyOSBEELS, all registrants will now be able to renew and manage their license(s) online within the new system.​

Question
How will I know if my license(s) is eligible for renewal?
Answer

​Historically, your first indication may have been the courtesy notification that is mailed to your address of record on file with the Board. Our agency will continue to mail out those courtesy reminders via mail for the upcoming renewal period ending on December 31, 2021. Additionally, once you have created a profile, logged into MyOSBEELS, and linked your profile to all current licenses, an expiration date for each eligible license will be shown on your dashboard along with a button to renew each eligible license. Reminders are also emailed to users at 90, 60, and 30 days prior to their respective renewal deadline.​

Question
What information will I need to have ready to renew my license(s) through MyOSBEELS?
Answer

​You will need to have all the information you normally would to submit a paper-based application, your license information, PDH details, and your payment. However, with MyOSBEELS, users will be able to submit this information into the new system through an easy-to-use step-by-step application process. Additionally, users will be able to save unfinished applications and re-visit them later.​

Question
What if I have more than one license?
Answer

​MyOSBEELS will allow you to link to all your current licenses in good standing and allow you to renew each license as they become eligible for renewal. ​

Question
What if I have a license that is dependent upon another license to practice (Structural Engineer requires a Civil Engineer license)?
Answer

​If you have a license that requires a “base license” (i.e., Civil Engineer), you will need to ensure that all your licenses are showing up in your profile before submitting a renewal. If you notice any license information missing from your profile, please contact the OSBEELS office at OSBEELS.Info@osbeels.oregon.gov. If all your license information is present, you should be able to renew your license from the user dashboard.​

Question
What options do I have to pay for my license renewal(s)?
Answer

​Once you have confirmed your contact information and chosen which license(s) you wish to renew, you will certify to that information and be presented with an option to process a payment by credit card, debit card or electronic check. 

  • ​If you choose credit card or debit card, you will enter the required card information and the payment will process online by electronic means. 
  • If you choose electronic check, you will enter the account number and routing number.
  • If you need make payment cash or money order, please contact the Board office for guidance at OSBEELS.Renewals@OSBEELS.oregon.gov​
Question
How will I know that my application and payment was received?
Answer

​Upon submittal, users return to their dashboard, where they can see the status of submitted applications via the activity tracker. Through the tracker, users are able to see what stage of the review process their application is current at with agency staff. Any submissions and results will also generate a notification from the system to your account’s email. Users are also able to view and print receipts for any online financial activity. ​

Question
Will registrants still receive a new wall certificate and pocket card by mail like previously?
Answer

​Initial wall certificates suitable for framing will still be mailed to the preferred address on file. Updated electronic renewal certificates and pocket cards are automatically emailed to users in an easy-to-print format.  ​

Question
Will I have the option to select my preferred method to receive notifications?
Answer

​While licensees are required to provide the Board with a physical address of record, and keep the Board informed of any changes to it, MyOSBEELS does offer users the option to identify their preferred method of contact, via email or phone. ​



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Register and login to your MyOSBEELS account.