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Oregon Health Authority

OSH Friends and Family

 

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Welcome

Welcome to the Oregon State Hospital Friends and Family website. Regular contact with friends, family and loved ones is an important part of a patient's recovery. We encourage you to learn more about OSH so that you can be an effective part of that process.

 

We understand that you may have a lot of questions. Answering them is the purpose of this website. One of the best places to find answers is the Family Guidebook.

 

The guidebook is currently being revised to reflect recent changes at the hospital, now that we have moved into our brand-new world-class facility. A new list of contacts by program and unit will be available here soon. In the meantime, you can contact the Communication Center at 503-945-2800 or 800-544-7078, or feel free to contact Deborah Howard, Consumer and Family Services director, at 503-945-7132 or deborah.j.howard@state.or.us. (Also please contact Deborah if you have suggestions for information you would like to see in the revised guidebook.)

 

 

Family, friends and loved ones encouraged to visit

Oregon State Hospital encourages family members, friends and loved ones to visit and maintain relationships with patients (if the patient approves) during their stay at the hospital. These relationships often are very important in helping a patient to recover.

 

Our goal is to provide our patients with the best care in a safe and compassionate environment.

 

 

Before your first visit

Get approval. Visitors must be approved in advance by completing a visitor application. Completed forms can be mailed, hand-delivered or faxed to the Communication Center for processing. Your family member's social worker will have more information about visitation. The OSH Communication Center can help you contact his or her social worker or provide other information. For Salem, call 503-945-2800 or 800-544-7078. For the Portland campus, call 503-731-8620.

 

 

Make sure you know where the patient is and when he or she can be visited. There are six programs within the hospital, each with its own visiting hours. If you're not sure, call the Communication Center at 503-945-2800 or 1-800-945-2805. Or call Deborah Howard, director of Consumer and Family Services, at 503-945-7132.

 

Please read these guidelines on visiting individuals in Forensic Psychiatric Services.

 

 

How to get here

Here is an online map of the Salem campus vicinity.

 

Here is an online map of the Portland campus vicinity.

 

 

Check in at the Communication Center

The Salem hospital's Communication Center, where visitors must check in, is at the main entrance on the south end of the Kirkbride Building. See the map of the Salem campus. Near the main entrance there is limited parking for persons with disabilities. There is plentiful parking on the grounds, but you may have to walk a ways to the main entrance. You can drop off passengers at the entrance via a circular driveway.

 

Before you come, call the Communication Center.

 

Communication Center, Salem

Telephone: 503-945-2800 or 1-800-544-7078

Fax: 503-945-2807

Mailing address:
Communication Center, Oregon State Hospital
2600 Center Street NE, Bldg 35
Salem, OR 97301-2682

Communication Center, Portland campus.

Telephone: 503-731-8620

 

More information

For more information, contact Deborah Howard, director of Consumer and Family Services, at 503-945-7132 or deborah.j.howard@state.or.us 

 

 

Also see:

 

Program information
Download patient handbooks, family & friends guidebook, take video tour of Trails program
 

Family and consumer support
Links to support services outside the hospital
 

Policies and forms
Visitor application, grievance procedures, language services and more

 

 

Meet Deborah Howard, director of Consumer and Family Services

 

As director of Consumer and Family Services, Deborah "Deb" Howard's job is to find solutions for OSH patients and their family members and friends. If you are having trouble getting a question answered, finding or filling out a form, understanding a policy, or just don't know whom to ask for assistance, contact Deborah and she will do her best to find an answer for you.

 

Deborah J. Howard
Director Consumer and Family Services
2600 Center Street NE
Salem, Oregon 97301-2682
Office: 503-945-7132
Fax: 503-945-2867
Email: Deborah.j.howard@state.or.us