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Diversity Training and Resources

Publications and documents

2011-13 Equal Opportunity in Employment Policy
Memo expressing DHS/OHA commitment to an equal opportunity in employment for all.
Creating and Sustaining a Welcoming Environment
Best practice ideas and thinking from employees in the Department of Human Services.
Cultural Competency Guidelines
Description and outline for creating cultural competence.
English-Spanish Glossary of Commonly Used Terms
Words and phrases commonly used in publications translated in English and Spanish.
Ensure a Welcoming and Culturally Competent Environment
Guidance for staff in creating client/customer service environments that are respectful, inclusive and culturally competent.
Guidelines for DHS Diversity Committees
The intent of this blue print is to provide guidelines in order to assist DHS Divisions or Field Districts to initiate or reinforce the local diversity committee(s).
Intercultural Communication Tips
Building an understanding of other people’s cultures, their communication styles and behaviors to improve relationships.
List of books related to diversity
Books that relate to diversity.
List of videos and CDs related to diversity
Videos and CDs that relate to diversity.
Other languages in the workplace
Avoiding communication misunderstandings in the workplace.
Self-Awareness Assessment
A test to evaluate self-awareness.
State of the Village
A report by the numbers.
The Dimensions of Diversity
"Dimensions of Diversity" showing the complexity of the diversity filters through which all of us process stimuli and information.
The Platinum Rule
Words to live by.
When you need more diversity
Reasons influencing the need to incorporate diversity.

Web resources

Affirmative action and diversity requirements in position descriptions and performance evaluations
Steps to comply with the Governor's executive orders for requiring the inclusion of diversity and affirmative action requirements in position descriptions and performance evaluations.
Ways to celebrate diversity
A list of ideas for celebrating diversity.
Office of Minority, Women, and Emerging Small Business
As the sole certification authority in Oregon, OMWESB provides a “one-stop” certification process for Oregon disadvantaged, minority- and woman-owned and emerging small businesses. Certification opens the door to targeted government contracting opportunities.
Oregon Department of Consumer and Business Services, Multicultural Communication Project (MCP)
The Consumer and Business Services Multicultural Communications Program assists people with limited proficiency in English to obtain information about workers' compensation, investments, insurance, and job safety and health.
Oregon State Rehabilitation Council
The Oregon State Rehabilitation Council (SRC) is a group of 15-25 consumers, advocates, business and community representatives, appointed by Oregon's Governor to advise the Department of Human Services' (DHS') Office of Vocational Rehabilitation Services (OVRS, formerly VRD) in the development, implementation and review of rehabilitation service delivery for Oregonians with disabilities. This mission is realized by a cooperative effort, with a blending of voices and viewpoints from consumers, employees, the business sector and other Oregon citizens.
This Web site helps individuals navigate Social Security Disability Benefits Law Information and Resources. It also has valuable information on some specific disabilities and resources for some general information on disabilities.
Department of Justice
This site looks at how to apply the requirements of the ADA accessibility guidelines (ADAAG) to buildings and facilities subject to the law.
U.S. Dept. of Justice Accessibility Checklist
The Americans with Disabilities Act checklist for readily achievable barrier removal.


Oregon Commission on Asian Affairs

310 SW 4th Ave., Suite 612
Portland, OR 97204
Phone: 503-227-7514​

Oregon Commission on Black Affairs

2575 Center St. NE, Suite 303
Salem, OR 97310-4660
Phone: 503-945-9008
Fax: 503-373-7810 ​

Oregon Commission for the Blind

Salem Field Office
670 Church St SE
Salem, OR 97310
Phone: 503-378-8479​

Oregon Commission for the Blind Contacts

535 SE 12th Ave.
Portland, OR 97214
Phone: 503-731-3221
Toll Free: 888-202-5463

Oregon Commission on Hispanic Affairs

350 Winter St. NE Room 200
Salem, OR 97301-3878
Phone: 503-947-7007
Fax: 503-378-6444

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Also see:

Office of Equity and Inclusion Resources
Oregon Racial and Ethnic Data Resources