Health Care Interpreters Resources

Health Care Interpreter Resources

Preferred Language Cards

Preferred Language Card Templates create business-size cards in Oregon's most frequently used languages that people with limited English proficiency (LEP) can carry in their wallets and show to their health care providers.

How to Use Preferred Language Cards

The Preferred Language Card is a language access tool designed to improve communication between a consumer with limited English proficiency (LEP) and health care providers in general. This card assists health care providers and their staff to quickly identify the consumer's preferred spoken language and to contact an interpreter. Fix

Langauge Cards in multiple languages below.

Instructions:

• Ask the consumer for their preferred spoken language
• Record the consumer's preferred language in their permanent record/electronic medical record
• Provide a Preferred Language Card in the consumer's chosen language
• Recommend that the consumer carry the Preferred Language Card and present it every time they need language interpretation services
• If the card is lost, please replace it immediately
  

Preferred Language Card Printing Instructions

This printable format creates 3.5 inch x 4 inch cards which are meant to be folded in half and shared with members, patients, and consumers. To create your own cards, set the printer to duplex (double side) printing, and we recommend a mid-wieght cardstock for best results. If you send the format to a professional printer, we recommend 80# Cover Dull Coated paper. If the cards are to be printed on a copier that has the capability to print cardstock use 80# Cover Brilliant White.

• Communication and Accommodation Card (Deaf, Deaf-Blind or Hard of Hearing)
• Arabic
• Bosnian
• Burmese
  
• Cambodian
• Cantonese
• Chinese Traditional
  
• Chuukese
  
• Dari
  
• Farsi
  
• French
• German
  
• Haitian/Creole
  
• Japanese 
• Korean
• Laotian
• Mandarin
• Marshallese
  
• Oromo
• Pohnpeian
  
• Romanian
• Russian
• Somali
• Spanish
• Swahili
• Thai
• Ukrainian
• Vietnamese

The following links are provided for informational purposes only. The State of Oregon does not endorse them or make any claims as to their accuracy.

National Organizations

• International Medical Interpreters Association
• National Council on Interpreting in Health Care
• The National Board of Certification for Medical Interpreters (NBCMI)
• The Certification Commission for Healthcare Interpreters (CCHI)
• American Translators Association
• Federation of Interpreters and Translators
• Interpreter Associations in other states

Health Care Interpreters Standards and Code of Ethics

• National Standards of Practice for Interpreters in Health Care
• National Code of Ethics for Interpreters in Health Care
• New standards for patient-centered communication
• Roadmap for Hospitals on Advancing Effective Communication, Cultural Competence, and Patient and Family-Centered Care

Other Health Care Interpretation Resources and Organizations

• HCI FAQ & Fact Sheet
• Good Faith Effort Guidance
  
• Resources for Mental Health Interpreting
• Hablamos Juntos
• Occupational Outlook Handbook: Interpreters and Translators
• Oregon Health Care Interpreters Association (OHCIA) 
• The Oregon Society of Translators and Interpreters (OSTI) 
• Bridging the Gap
• California Healthcare Interpreting Association
• Oregon Qualification and certification for sign language interpreters.pdf
  
• Final Report on CMS Funded Health Care Interpreter Learning Collaborative
  
• Creating an Accessible Presentation
  

Health Care Interpreters Survey

• Pilot Survey of OHA Qualified and Certified Health Care Interpreters
  
• Pilot Survey of OHA Qualified and Certified Health Care Interpreters-SPANISH
  
• Health Care Interpreters and Providers Survey Responses
  

Health Equity Definition

Oregon will have established a health system that creates health equity when all people can reach their full health potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances.

Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address:

• The equitable distribution or redistributing of resources and power; and
• Recognizing, reconciling and rectifying historical and contemporary injustices.