The Investigation Unit investigates those businesses, instructors and persons listed in the section above. The unit also provides individual and group training to vehicle dealers concerning dealer-related DMV procedures. They also investigate unlicensed dealer "curber" activity.
Filing a Complaint
Consumers may file a complaint against licensed and unlicensed dealers by printing a Request for Investigation
(Form 735-6504) or a Report of Suspected Unlicensed Activity
(Form 735-6924). In completing these forms, you should send in supporting documentation, such as the location and date of display of the vehicles for sale, and any license plate numbers and phone numbers used to advertise the vehicles. Investigators are located in different areas of the State to better serve you.
DMV Business Regulation has the authority to assess civil penalties in the form of fines against those dealers and dismantlers who have violated statutes found in ORS 822
or regulations found in OAR 735-150
. Penalties can be as high as $1,000 per violation. The penalty for operating without a dealers' license is $5,000 per vehicle. Business Regulation can also impose sanctions such as probation, suspension and cancellation of a license. Recent violations against dealers and dismantlers are listed in our quarterly publication Dealer Details