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Frequently asked questions

Your questions answered

​In future versions of the IT Catalog​, performance data will be located under each statewide agreement.    

Basecamp plans to hold quarterly events that will provide program updates, demonstrate the latest product/service offerings and ask for feedback on future work. Sign up to receive event notices.

Customers and vendors are encouraged to visit the Vendor Management page to submit a program evaluation form.

To ensure optimal vendor performance, customers are encouraged to complete quarterly customer satisfaction surveys and to provide feedback at anytime through the customer satisfaction form.

Information about products and services offered through the Basecamp Program can be found in the IT Catalog.​ Select Contract Information under each statewide agreement to view purchasing resources available in the public-facing OregonBuys Award Resources Page, including Buyer's Guide and pricing information. Select the + to expand the row for additional resources, including Kickoff Event recordings.

​Click on the Contract Information link under each statewide agreement to view the Buyer's Guide available in the public-facing OregonBuys Award Resources Page. The Buyer's Guide will walk you through the process. Please ensure you follow all applicable procurement polices your organization may have.  

Customers are encouraged to visit the vendor management page to submit an improvement request or email Basecamp directly at

Most events are recorded and highlighted videos can be viewed in the IT Catalog​ under each statewide agreement. Press + to expand each row and find additional resources.

The IT Catalog​ includes links to public-facing OregonBuys Award Resources Pages where you'll find Buyer's Guides and pricing information under each statewide agreement.
By ​registering ​with OregonBuys you can view agreement documents and begin the process to procure products and services.

Basecamp events may be attended online. You can test your system ahead of time.

Use the online suggestion form to submit your feedback.

Didn't find your answer?  Let us know and we'll do our best to help.