The Statewide Quality Assurance (QA) Program was created as a resource for Quality & Risk Management for the state’s information technology community. Its overall purpose is to increase the success of implementing IT-Enabled projects in meeting business needs and in improving customer satisfaction, while lowering the risk and cost of IT solutions delivery and their ongoing ownership.
To fulfill its mission, the program focuses on three areas of service offerings:

Service Areas


Program Staff

Ying Ki Kwong, Program Manager

Jack McDowell, Program Analyst