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Correctional Services


Nathaline Frener, Assistant Director

Through the operation of 10 units, the Correctional Services Division provides sentence calculation, intake assessment, treatment and programming, work-based education, release planning, physical and mental healthcare during incarceration, and many other opportunities and services to enhance an inmate’s transition back into the community. The Correctional Services Division includes:

  • Correctional Case Management
  • Education
  • Health Services
  • Intake
  • Offender Information and Sentence Computation
  • Office of Population Management
  • Policy and Business Services
  • Programs and Social Support Services
  • Re-Entry and Release
  • Religious Services

About the Units

​The Correctional Case Management (CCM) provides training to the Department of Corrections counselors. Institution counselors are trained using evidenced-based tools and interventions to help prepare adults in custody for re-entry.  

CCM together with Security Threat Management provides coordinated and targeted services to AICs who have been identified as “high risk” due to their activities. CCM provides continuity of care when AICs are released from prison and placed on community supervision.

​Education plays an especially important role in a successful reentry back into society. Research shows that individuals who participate in correctional education programs have a substantially lower recidivism rate. Through interagency agreements and strong collaboration with various community colleges, we provide:

  • Adult Basic Skills Development program, which includes adult basic education
  • English as a second language
  • GED 
  • Special Education

The Education unit provides five different Work Based Education programs throughout the state. 

  • Welding 
  • Construction
  • Cosmetology 
  • Automotive 
  • Eye glass program

While we do not spend general fund dollars to get individuals advanced degrees, our community college partners do provide college classes through private grants, donations, and self-pay by AICs.

​Health Services provides health care to adults in custody at each institution. State and federal laws ensure AICs are entitled to health care during incarceration.

Health care services to AICs must be comparable to health care provided in the community. This means that all types and levels of health care must be provided in a clinically appropriate manner by properly credentialed professionals in settings equipped and designed for the delivery of health care. Health care includes medical, dental, psychiatric, and mental health services.

​Intake and assessment for the Oregon Department of Corrections (DOC) takes place at the Coffee Creek Intake Center located at Coffee Creek Correctional Facility (CCCF) in Wilsonville, Oregon. 

All individuals sentenced to serve time with Oregon DOC enter through this facility except when determined to be inappropriate for safety and security reasons. The intake and assessment process requires roughly 30 days to complete. During this time, AICs take part in several assessments, detailed below.

At the end of the intake process, male AICs are scheduled for transfer to their assigned long-term facility and female AICs are removed from intake status but remain at CCCF.    

​The Offender Information and Sentence Computation (OISC) unit is responsible for the development and maintenance of offender records and the sentence calculation of AICs. 

OISC maintains offender files for all former offenders supervised by state and county community corrections offices. OISC coordinates with state and federal jurisdictions regarding offender custody and transfer issues, provides information to law enforcement agencies and to the public.​

​The Policy, Business Services, and Process-Improvement Unit coordinates administrative functions that impact Correctional Services unit and provide policy direction on statewide systems that deliver constitutionally-mandated services. ​

Re-entry and Release provides transition classes, re-entry preparation, and individualized release planning services to adults in custody in DOC institutions and Oregon Youth Authority facilities. These services extend to county re-entry programs, Oregon AICs housed out-of-state, and Oregon AICs serving a concurrent sentence in another state.

Staff specializing in re-entry and release develop a plan to help individuals return to the community. They assist with basic needs like housing, employment, and medical and mental health care. 

DOC partners with the releasing AICs, county community corrections agencies, Oregon Board of Parole and Post-Prison Supervision, DOC medical and mental health professionals, state and federal agencies, and private providers. 

Re-entry and release also assist with other benefits individuals might be eligible for prior to release including:

  • Oregon Health Plan
  • Medicaid
  • Veterans benefits
  • Social Security 
  • State-issued identification through the Oregon Department of Motor Vehicles

Religious Services provides faith-based services to meet constitutional and legal mandates as well as advises the institutions on issues related to compliance with the Religious Land Use and Institutionalized Persons Act (RLUIPA).

Through a combination of department chaplains and numerous volunteers, religious services provides:

  • Worship services
  • Study programs Music programs
  • Faith-based anger-management programs
  • Serious health or death notifications
  • Group and individual spiritual services
  • Faith-based rehabilitative programs and activities
  • Pastoral counseling opportunities, including those in special housing

To meet the mandates of the U.S. Constitution, Oregon Constitution, and judicial decisions; the religious services unit also facilitates Home for Good in Oregon, a faith-based re-entry effort that provides pre- and post-release transitional support.

​The Office of Population Management manages the movement of adults in custody. This unit considers treatment needs, mental health needs, work, education, vocational programs, developmental disability assistance, and special population management for AIcs placement. The unit also:  

  • Ensures efficient movement and housing of all AICs
  • Prepares ten-year population plans to ensure efficient capacity planning and management
  • Manages the AICs classification system
  • Coordinates the treatment assignment and screening (TASC) process
  • Manages high risk individuals
  • Oversees reentry/work release programs
  • Manages Oregon Youth Authority caseload for youths sentenced as adults
  • Oversees staff-AIC conflicts
  • Manages transgender and intersex AIC populations
  • Completes the Static 99R sex offender evaluations for AICs entering treatment programs and for on-site work assignments
  • Manages the Interstate Corrections Compact program