Skip to main content

Oregon State Flag An official website of the State of Oregon »

Taxpayer Advocate

The Office of the Taxpayer Advocate is here to help.

The Office of the Taxpayer Advocate was created by the Legislature in 2021. 

The taxpayer advocate will:

  • Identify issues or barriers to equitable and fair tax collection.
  • Identify meaningful ways to work with community partners, especially in efforts to reach previously underserved populations.
  • Provide expedited service to taxpayers whose problems are not resolved through ordinary channels and receive and evaluate complaints of improper, abusive, or inefficient service by agency employees.
  • Identify systemic issues and make recommendations to address them.
  • Promote taxpayer issues and concerns to department policymakers and state legislators.
  • Provide another access point to department information.
  • Problem-solve and suggest options to taxpayer dilemmas that exist through normal channels the taxpayer may not have been aware of.

However, the advocate cannot change Oregon tax law for individual situations, interfere with normal processes unless a documented hardship exists, or provide legal counsel.

Taxpayer Advocate

Codi Trudell

codi.trudell@dor.oregon.gov







Contact Taxpayer Services Unit

Phone: 503-378-4988 or 800-356-4222

For additional assistance, contact us:

Phone: 503-945-8700
TTY: We accept all relay calls.

Email: taxpayer.advocate@DOR.oregon.gov

Resources

Tax Advocacy Report (English)

Tax Advocacy Report (Spanish)

Appeal rights

Free Tax Preparation Resources

Federal Earned Income Tax Credit (EITC)

Oregon Earned Income Credit (EIC)

Office Procedure Manual

Oregon Taxpayer Bill of Rights:

If you would like to sign up for additional information as it becomes available, please subscribe to our mailing list.