General Quality and Risk Services
Statewide Quality Assurance (SWQA) provides consultation to the state community involved in the delivery of IT-enabled projects. Relevant subject matter expertise includes quality management, risk management, project management, and related professional practices.
Quality and Risk Management Consulting
Assist customers to establish project management best practices related to IT quality and risk management by reviewing project needs and current practices, and recommending solutions.
Outreach and Training
- Publish and update guidance, procedures, and policies related to quality and risk management.
- Provide presentations and trainings.
- Respond to customer questions.
- Elicit feedback from customers to continually improve SWQA services.
Statewide Pricing Agreements
SWQA collaborates with State Procurement Services to establish and oversee the independent quality management services (IQMS) Master Price and Services Agreement (MPSA) and IQMS contract documents.