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ODHS Office of Resilience and Emergency Management (OREM)

What we do

During an emergency or disaster, state agencies all have different roles. This is part of Oregon's Comprehensive Emergency Management Plan. Under this plan, the Oregon Department of Human Services (ODHS) has a lead role for mass care. We collaborate with other agencies, both governmental and non-governmental, to do this work.

OREM coordinates this work, including:

  • Non-medical mass care (food, water, shelter)
  • Emergency assistance (first aid, distributing supplies)
  • Assessing human services needs for people who are impacted
  • Coordinating human services and reducing barriers
  • Addressing language needs for people with limited English proficiency

Contact us

Main office


Emergency contacts

For county and tribal emergency managers who need mass care support:

  • Submit OpsCenter requests through the Oregon Department of Emergency Management.
  • To discuss emerging needs, call the Staff Duty Officer at 503-373-2366.



Ed Flick, 503-307-6038

Executive Assistant to Ed Flick

Melissa Wagers, 971-720-8899

External Affairs Chief

Sherryll Hoar, 503-779-9317

Interim Operations Chief

Kevin Lindsey, 503-509-0210

Northwestern Region

Benton, Clackamas, Clatsop, Columbia, Lincoln, Linn, Marion, Multnomah, Polk, Tillamook, Washington and Yamhill Counties

Emergency Coordinator

Jeff Gilbert, 503-756-0596

Northeastern Region

Baker, Malheur, Morrow, Union, Umatilla and Wallowa Counties

Emergency Coordinator

Shelley Wight, Interim, 971-599-0502

Southern Region

Coos, Curry, Douglas, Jackson, Josephine and Lane Counties

Emergency Coordinator

Amber Rawson, Interim, 503-593-1559

Central and Eastern Region

Crook, Deschutes, Gilliam, Grant, Harney, Hood River, Jefferson, Klamath, Lake, Sherman, Wasco and Wheeler Counties

Emergency Coordinator

Eli Grove, Interim, 503-522-2359

Tribal Emergency Liaison

Eli Grove, 503-522-2359