Frequently asked questions (FAQs)
Yes.
Sharing data between the systems will make work easier and improve the accuracy of information.
Learning opportunities will include online courses you do at your own pace. There will be live virtual and in-person sessions you can sign up for. You will also have access to tutorial videos and visual reference guides.
The time it takes to learn the system depends on your role and how familiar you are with similar tools. You will be able to choose the learning options that work for your schedule.
Yes, the system will be designed specifically for Oregon. It will be tailored to meet the needs and requirements of the state.
Your privacy matters. ODDS will take careful steps to keep the information in our system safe. We will use strong protections like secure technology, and clear rules for staff to make sure your information stays private and accurate.
We also follow state and federal laws including HIPAA. These rules guide how we handle information and who can see it. Our goal is to ensure your information is protected and used only to support the services you receive.
Get involved
As the project moves forward, you can get involved in project activities.
Opportunities to get involved:
- The Change Champion corner
- Project workgroups
- User acceptance testing
- Learning sessions and system tutorials
We invite Tribal Representatives from the Nine Federally Recognized Tribes of Oregon or Urban Indian Health Programs to fill our reserved participation spots for any of the opportunities listed above. If you are a Tribal Representative, or need more information about these opportunities, contact the project team at
odds.itprojects@odhs.oregon.gov.
Change Champion network
During times of change, clear and effective communication is vital.
The Change Champion network includes ODHS and OHA staff and providers, case management groups and other project partners, including representatives from each county in Oregon. These champions support the project and encourage everyone to use the new system. They:
- Learn about the project and share information with colleagues
- Promote the project both inside and outside of their organizations
- Identify issues and risks in their teams and agencies
- Gather feedback and give it to the project team
- Help manage resistance to change among their peers
- Serve as a contact for their organization
Recruitment for the Change Champion network is ongoing because their role is critical for the system's success.
Contact the project team to join us.