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Universal Provider Module

Why a new system?

Workers providing similar services across ODHS and OHA programs have different enrollment and credentialing processes. This wastes time and causes delays because workers have to enter the same information more than one time. This makes it difficult for providers to enroll.

The new system will help fix these issues. It will make enrollment and maintenance processes more efficient with digital workflows and automated notices.

Video introduction Goals Features Message from sponsor

Introducing the Universal Provider Module

 

Goals

The new system will make individual providers and staff more efficient through:​

  • Single entry of provider information for initial application and renewals
  • Quick and easy access to credential and compliance information
  • ​Secure location to upload application documents

The system will be a central location for provider information across programs including PSWs, HCWs and PCAs.

The system will have:

  • One location for state staff, local staff and providers to share information
  • Information and notices in the provider's preferred language
  • Notifications of upcoming due dates

  • Provider information will be visible in a single location

Purpose and features

  • ​Mobile access - use on phone, tablet or laptop
  • Universal provider number that works across ODHS and OHA programs
  • Partnership with other state systems
  • ​Simple data entry – reduce ​repeat entries in different systems
  • Easy search filters
  • Time tracking for deadlines
  • Provider resource library
  • List of qualified providers

  • ​Enrollment
  • Renewals and re-enrollment
  • Demographic changes and updates
  • Notices for workflow management

  • Cloud storage
  • Record keeping
  • Secure file transfer with local CMEs, ODHS and OHA staff
  • Secure document sharing
  • Electronic signatures and approvals

  • ​Automated notices
  • Increased transparency
  • Secure messaging
  • Support for multiple languages for public notices
  • Renewal reminders​​​

  • ​Data linking
  • Standard and ad hoc reporting
  • Race, Ethnicity, Language and Disability (REALD)​ data tracking
  • Sexual Orientation and Gender Identity (SOGI) data tracking
  • Workload tracking
  • Process tracking
  • Staff dashboards​
  • Data protection with secure technology
  • Rules for information handling