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Child-Caring Agencies Notifications Desk


The Child-Caring Agencies (CCA) Notifications Desk helps keep children safe and helps CCAs succeed by ensuring critical information is provided to those with oversight or interest in CCAs. This includes information about suspected violations, abuse allegations or investigations, licensing actions and other complaints about CCAs. This information is of great importance to government agencies who contract with and provide oversight to CCAs, boards and executive leadership of CCAs, parents of children in care, and others with legal interest in the safety of children in CCAs.

Designated Oregon Department of Human Services (ODHS) staff are responsible for notifications, tracking action items, compiling data and providing consultation about sensitive information in varied and complex systems of care for children. Requirements ODHS must follow are outlined in Oregon Revised Statute (ORS) 418.260.


The CCA Notifications Desk:

  • Was created in 2016 as a result of Senate Bill 1515.
  • Receives an average of 190 reports each month.
  • Manages the web-based system that is used to track detailed data for improving operations, developing new approaches for identified systemic issues, and reporting to the legislature on SB 1515.
  • Works closely with individual field offices of various government agencies, ODHS programs, Oregon Health Authority (OHA), Oregon Youth Authority (OYA) and child-caring agencies to ensure consistent training and operations are following the intent of SB 1515.
  • Works closely with investigators from the Office of Training, Investigations and Safety (OTIS), the Children’s Care Licensing Program (CCLP), and statewide screening units to ensure the safety of children.

If you have concerns about abuse or neglect at Child-Caring Agency, please contact Oregon's abuse hotline at 855-503-SAFE (7233).

CCA Notifications Desk

Phone: 503-945-6843

201 High St SE, Ste 500
Salem, OR 97301

Questions about notification requirements

Jennifer Clark

Nicole Manley