Each property manager must develop, maintain, and follow written policies that include:
- The date the policy started
- The job duties of each person
- An explanation of who supervises whom
- A description of what each person is allowed to do
- An explanation of how you create and keep all reports, records, and documents required by
Oregon Administrative Rule chapter 863 division 25
Who your policies must cover:
- Other property managers you employ
- Nonlicensed employees, including if they can:
- Negotiate rental or lease agreements with tenants
- Check applicant and tenant references, including credit
- Physically maintain the property
- Deal with tenant issues
- Collect rent
- Supervise premise managers
- Discuss financial matters with property owners
- Contractors
Delegation of Authority
A property manager may delegate the following responsibilities under a written delegation of authority:
- Review and approve clients’ trust account and security deposit account reconciliations
- Receive and disburse clients’ trust account and security deposit account funds
- Review, approve, and accept tenant rental and lease agreements
The written delegation of authority must be:
- Dated
- Signed by the property manager
- Signed by the individual receiving the authority
- Kept with written policies
IMPORTANT: Even if a property manager delegates tasks to others, they remain fully responsible for:
- All trust account reconciliations and transactions
- All tenant rental and lease agreements