CTM is a nationwide travel management contractor through NASPO ValuePoint. Benefits of Oregon's managed travel program and use of the travel management contractor include but are not limited to
- *Access to statewide travel price agreements and state discounts
- Access to government and public air fares
- Direct bill to Agency accounts for airfare
- Credit card reconciliation
- Unused ticket reports
- Assistance in finding Agency travelers in event of emergency or natural disaster
- After hours support and much more....
*CTM is the only travel company with authorization to issue tickets from the state's airline price agreements for City Pair Fares (Alaska and JetBlue) and Discount Fares (Southwest and United).
State agencies under DAS Procurement Authority must use CTM for the reservation and purchase of airline tickets for their travelers. Agencies can use CTM for lodging reservations and vehicle rentals or go directly to those providers to obtain services.
CTM Travel, provides online booking services and phone reservation services. Fees are only charged when airfare reservations are ticketed. Booking fees are $20.00 for agent assisted reservations and ticketing domestic and international air; $10.00 for agent assisted reservations and booking lodging and rental cars; $6.00 for online booking tool. Other fees may apply such as $25.00 for booking transactions after-hours (normal business hours are 7:00 am to 7:00 pm.
TIP ~ if a traveler books airfare, lodging and vehicle rental at the same time there is only one online or agent assisted booking fee.
For full Agreement information go to ORPIN (SW Price Agreement No. 2579, participating addendum #6846)
Web Portal and Online Booking Tool:
Link to CTM Travel "Oregon Only" Webpage for access to online booking tool, contract release forms, baggage chart, etc.
Link directly to the CTM Online Booking Tool "nuTravel"
Agent Assist Reservations or Questions: 877-564-1095 (no cost for general questions)
After Hours Emergency: 877-564-1095
Technical Support for Online Booking Tool questions on use, login or password issues and other technical assistance. Email firstname.lastname@example.org or telephone 877-564-1095.
CTM Account Executive Tony Fuertefor questions on account set-up, contract release forms, billing issues, etc. Email email@example.com or phone 206-674-4438.
Oregon Travel Management Contractor transition (CTM) - webinar slides, webinar recording
NASPO ValuePoint - Benefits of Managed Travel
Why the State Doesn't Collect Frequent Flyer Miles