Azumano Travel, a full service travel company, has been the state's travel management contractor since 2009. Benefits of Oregon's managed travel program and use of the travel management contractor include but are not limited to
- *Access to statewide travel price agreements and state discounts
- Access to government and public air fares
- Direct bill to Agency accounts for airfare
- Credit card reconciliation
- Unused ticket reports
- Assistance in finding Agency travelers in event of emergency or natural disaster
- After hours support and much more....
*Azumano is the only travel company with authorization to issue tickets from the state's airline price agreements for City Pair Fares (Alaska and JetBlue) and Discount Fares (Southwest and United).
State agencies under DAS Procurement Authority must use Azumano for the reservation and purchase of airline tickets for their travelers. Agencies can use Azumano for lodging reservations and vehicle rentals or go directly to those providers to obtain services.
Azumano Travel, provides traditional phone reservations and online booking services. Fees are only charged when airfare reservations are ticketed. Booking fees are $28.50 for traditional agent assisted reservations and ticketing; $8.00 for online booking tool. Other fees may apply such as $28.50 for ticket exchanges; $12.00 for booking refunds; $10.00 for booking voids.
TIP ~ if a traveler books airfare, lodging and vehicle rental at the same time there is only one online or agent assisted booking fee.
Web Portal and Online Booking Tool:
Link to Azumano Travel "Oregon Only" Webpage for access to online booking tool, contract release forms, baggage chart, etc.
Link directly to the Azumano Online Booking Tool "nuTravel"
Agent Assist Reservations or Questions: 866-291-0460 (no cost for general questions)
After Hours Emergency: 877-840-0183
Technical Support for Online Booking Tool questions on use, login or password issues and other technical assistance. Email firstname.lastname@example.org or telephone 503-221-5891.
Azumano Account Executive Stephen Matusik for questions on account set-up, contract release forms, billing issues, etc. Email email@example.com or phone 503-221-6151.
Managed Travel Program Information
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