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Travel Management Contractor - Corporate Travel Management (CTM)

CTM is a nationwide travel management contractor through NASPO ValuePoint. Benefits of Oregon's managed travel program and use of the travel management contractor include but are not limited to

  • *Access to statewide travel price agreements and state discounts
  • Access to government and public air fares
  • Direct bill to Agency accounts for airfare
  • Credit card reconciliation
  • Unused ticket reports
  • Assistance in finding Agency travelers in event of emergency or natural disaster
  • After hours support and much more....

*CTM is the only travel company with authorization to issue tickets from the state's airline price agreements for City Pair Fares (Alaska and JetBlue) and Discount Fares (Southwest and United).

State agencies under DAS Procurement Authority must use CTM for the reservation and purchase of airline tickets for their travelers.  Agencies can use CTM for lodging reservations and vehicle rentals or go directly to those providers to obtain services.


CTM Travel, provides online booking services and phone reservation services.  Fees are only charged when airfare reservations are ticketed.  Booking fees are $20.00 for agent assisted reservations and ticketing domestic and international air; $10.00 for agent assisted reservations and booking lodging and rental cars; $6.00 for online booking tool.  Other fees may apply such as $25.00 for booking transactions after-hours (normal business hours are 7:00 am to 7:00 pm.

TIP ~ if a traveler books airfare, lodging and vehicle rental at the same time there is only one online or agent assisted booking fee. 

For full Agreement information go to ORPIN (SW Price Agreement No. 2579, participating addendum #6846)

Web Portal and Online Booking Tool:

Link to CTM Travel "Oregon Only" Webpage for access to online booking tool, contract release forms, baggage chart, etc.

Link directly to the CTM Online Booking Tool "nuTravel"

Contact CTM:

Agent Assist Reservations or Questions: 877-564-1095 (no cost for general questions)

After Hours Emergency: 877-564-1095

Technical Support for Online Booking Tool questions on use, login or password issues and other technical assistance.  Email sor@travelctm.com or telephone 877-564-1095.

CTM Account Executive Tony Fuertefor questions on account set-up, contract release forms, billing issues, etc.  Email tony_fuerte@travelctm.com or phone  206-674-4438.

Oregon Travel Management Contractor transition (CTM) - webinar slides, webinar recording

NASPO ValuePoint - Benefits of Managed Travel

Why the State Doesn't Collect Frequent Flyer Miles

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Airline Contract Information


The State of Oregon's City-Pair agreements offer discounted, fully refundable, fully transferable fairs with no penalties or restrictions and last seat availability and significant savings over the same class ticket sold to the general public.  City-Pair cost savings are greatest on purchases made 14 days or less before travel.




Alaska - City Pair Air Fare Pricing Info 2014-2015
For full Agreement information go to ORPIN (SW Price Agreement No. 1457)



JetBlue - City Pair Air Fare Pricing Info 2014-2015 
For full Agreement information go to ORPIN (SW Price Agreement No. 1458)

To the extent practicable, state agencies should use city-pair airlines when flying to cities included in those agreements.  State agencies may take advantage of the discount agreements when a city-pair fare does not meet their agency mission or traveler's needs at the time of travel.



UNITED - 2% price discount off of all standard published fares and all classes of service origination in the USA.
For full Agreement information go to ORPIN (SW Price Agreement No. 1540)


SOUTHWEST - 5% price discount off of "Business Select" and "Anytime" fares (refundable); 3% price discount off of "Wanna Get Away" fares (must book within 7 days of travel, non-refundable).
For full Agreement information go to ORPIN (SW Price Agreement No. 3389)

These discount agreements are in addition to Oregon's existing City Pair Fare program.  They provide additional airfare savings to cities not included in the existing city pair agreements.  State agencies may take advantage of the discount agreements when a city-pair fare does not meet their agency mission or traveler's needs at the time of travel.

NOTE ~ The city-pair fares and discount fares above are only available to state agencies and ORCPP members through CTM (above).

Other Fees:  The city pair and discount agreements are not exempt from additional fees such as baggage fees and seat selection fees, etc. 

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Vehicle Rental Information

The Enterprise / National, and Hertz contracts offer discounted rates.  The rental rate includes unlimited mileage and $1 million liability and loss damage waiver insurance.

Vehicle Rental General FAQ's 

Oregon Contact:
Program Director / Oregon Account Manager:

Erica Mitchell
Phone (206) 457-9366

Naspo/Valuepoint Contact:

Sam Crawley
Phone (804) 475-2771

Clint Fulcher
Cell (503) 913-3188
Phone (503) 612-8133
Fax 1 (866) 346-0067

Hertz Price Sheet
(effective date 6/1/2015)

For full Agreement information go to
ORPIN (SW Price Agreement 9949)
Contract expires: 10/18/2017

Enterprise / National Price Sheet
(effective date 12/2/2013)

​For full Agreement information go to ORPIN
(SW Price Agreement 9950)
Contract expires: 10/18/2017

​  General Inquiries and Account Support:

​Michelle Barnes
Phone (503) 612-8136

​  New Account Setup and Support:
​Chris Carcich
Phone (503) 612-8194


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Lodging Information

The State of Oregon led NASPO ValuePoint nationwide lodging program.  NASPO ValuePoint Lodging is a qualified lodging list of properties that rent rooms to state employees and other public employees at or below GSA per-diem rates.

Go to NASPO ValuePoint Lodging to search and reserve lodging (National, Regional, and Local lodging listings)

Governors Executive Order 10-01 - Preserving and Enhancing Oregon's Historic Downtowns

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Travel Contacts

Travel Contract Administrators

Travel Management Contractor, City Pair Air Fares, Discount Air Fares, Vehicle Rentals and Lodging 

Josh Hardage, State Procurement Analyst, State Procurement Analyst

Telephone: 503-378-5396     Email: Josh.Hardage@oregon.gov

Credit Cards - Purchase Cards, Fleet Cards and Corporate Cards

Kaliska King, Procurement & Contract Specialist 3

Telephone: 503-378-5332     Email: kaliska.king@oregon.gov


Travel Policy Coordinator - Statewide Accounting and Reporting (SARS) Division

Shrikant Vajratkar

Telephone: 503-373-0353     Email: shrikant.vajratkar@oregon.gov


Travel Card Coordinator - Statewide Accounting and Reporting (SARS) Division

Karen Williams

Telephone: 503-373-0156     Email: karen.a.williams@oregon.gov



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Travel Forum

General Information

DAS Procurement Services schedules and facilitates the annual Travel Forum. This one day event is designed to keep Travel Managers, Travel Coordinators and other interested personnel updated on travel policy and travel contract changes.  The forum typically features presentations by State of Oregon travel contractors, the DAS Statewide Accounting and Reporting Services office and Procurement Services.  
Suggestions?  We are always interested in hearing from attendees on topics and information to be included in future forums.  Please feel free to send your ideas to Josh Hardage at Josh.Hardage@oregon.gov   

Information on the next travel forum and copies of previous years’ presentations are listed below.


Next Travel Forum

The next Travel Forum will be in the spring of 2016.  The actual date, place and time will be posted at a later date. 


Travel Forum Presentations

THANK YOU to everyone who has attended and presented at past Travel Forums.   Copies of past presentations are available below. 


2014 Travel Forum Presentations

Risk Management Vehicle Travel Rules

Azumano Travel #1

Azumano Travel #2

Enterprise Travel

Hertz Travel


2013 Travel Forum Presentations

2013 Travel Forum

Azumanu Travel

Travel Policy Review 2013

US Bank Corporate Travel Card

Hertz Rent a Car

US Travel WSCA-NASPO Travel Services

Procurement Services Travel Contracts

Southwest Airlines

Enterprise Rent a Car

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GSA Per Diem Rates

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General Travel Information and Resources

Corporate Credit Card Information 

Credit Card Fast Facts

Travel Training Videos 

How to book and use Lodging Program

How to book and use Vehicle Rental Agreements

How to book and use the Airline Agreements

Email Updates - sign up to receive email updates
(see also News Lists on the Statewide Accounting & Reporting Services Travel website for Travel Card News and Travel Policy News) 

Latest in Travel Contract News (Air, Vehicles and Lodging) - Travel-Link


Helpful Links

Universal Currency Converter

Passport / Visa Information

TSA Guidelines

Seat Guru

Flight Stats

Sky Trax

International Health & Vaccination Requirements
(Center for Disease Control and Prevention - CDC)

Forms, Policies and Resources

Statewide Accounting & Reporting Services Travel Website

Oregon Mileage Chart

Daily Rental vs. Personal Vehicle Cost Calculator

Travel Kit:  A Guide to Managing Risks while Traveling

Driving on State Business : Frequently Asked Questions

Risk Management - State Business & Travel Status Policy (125-7-501)

ODOT Travel Resources 

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