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​ CCB Public Record Requests Frequently Asked Questions

How can I request a public record from the Oregon Construction Contractors Board?


  1. Fill out our online form: https://www.oregon.gov/ccb/Documents/License%20Certification%20-%20Records%20Request.pdf
  2. Email the form to CCB.public.records@ccb.oregon.gov
  3. Watch your email for an acknowledgement of your request (should come within 5 business days). Most records requests are fulfilled within 15 business days.

Can I use AI to write the request for me?
       Use of AI to craft your public record request may result in delays. An increasing number of people are using AI to write emails             requesting public records instead of using the form. There is no way to streamline these requests. Responses to AI-generated            public record requests take much longer and can result in significant delays for the requestor. To receive your records as                     efficiently as possible, please fill out the public record request form for the complaint file, licensing file, or enforcement file.

What’s included in each type of file on the form?

       Every file is different. Here are some examples of the kind of documents you might see in each type of file:

  •  Licensing: License application, renewal information, license-related emails and letters sent from and to the contractor, insurance, bond information.
  • Dispute resolution services: Supporting evidence and documentation submitted by both parties, emails and letters between the agency and both parties, notices, final orders, settlement information.
  • Enforcement files: Information collected by field investigators and compliance officers, notices, and final orders.

Will I have to pay for my public record request?

       There are two types of record requests. The fee you will pay depends on the type of request.

  • Requests for standard files: Standard licensing files, dispute resolution files, and enforcement files cost $0.25 per page. The CCB waives the fee for the first 80 pages. We also waive the fee for any standard file requests less than $50, and we cap the price at $150. Because CCB waives the fee for the first 80 pages and waives the cost for any requests less than $50, many people get these requests for free.
  • Special requests: Special requests, like requests requiring CCB to run dedicated reports and pull documents using keywords, date ranges, etc., are labor intensive. These requests cost up to $75 per hour. There is no cap on the cost of this type of request.