I/DD Case Management System

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A new statewide Case Management System for intellectual and developmental disabilities (I/DD) services is coming to Oregon.

The system will be modern and person-centered and will support I/DD case management services.

Project goals Purpose Features Impact Resources Timeline

What is the Case Management System?

This new system will improve the lives of individuals seeking and getting services in the following ways:

Simplify how information is accessed and shared.

Connect individuals and support staff with real-time data and information.

Help staff by improving accessibility and allow remote access in the field.

Reduce data entry and improve processes.

Simplify transfers between counties.

Provide access to due date tracking and alerts to support ongoing care.

With this system, staff can save time on paperwork. This allows them to focus on providing high-quality services.

The new system will also provide access to in-depth data. This will allow ODDS to make informed decisions to improve services.

Timeline

We are working to finalize the system release timeline. After the system contract is approved by the Centers for Medicare & Medicaid Services (CMS) in the summer of 2025, we will post the finalized timeline on this website. The timeline will share when system features will be available. The project team will also announce when each user groups will have access. Check back regularly for updates.

See the estimated release timeline