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Report an Incident or Complaint

Community safety and livability are important to us. To report an incident or submit a complaint, please complete the appropriate online form below. Reports may be submitted anonymously, or you can provide your contact information if you would like us to follow up with you. We will attempt to resolve your concerns in a timely manner.


Alcohol Business Complaint Form

Use this form to report an incident or submit a complaint about an Oregon liquor licensed business (e.g., bar or restaurant).

Some examples of the types of complaints include: alcohol sales to a minor, overservice, illegal activity.

If you are unable to use the online form, please email us at: alcohol@oregon.gov



Bottle Bill Customer Feedback Form
Use this form for questions or concerns about current Bottle Bill services in Oregon, including issues with returning your beverage containers to retailers or BottleDrop Redemption Centers.

If you are unable to use the online form, please email us at: OLCC.BottleBill@oregon.gov


Recreational Marijuana Business Complaint Form

Use this form to report an incident or a complaint about an Oregon marijuana licensed business (e.g., Retailer, Processor, Laboratory, or Producer).

Some examples of the types of complaints include: recreational marijuana sales to a minor, problems with product, mislabled product.

If you are unable to use the online form, please email us at: marijuana@oregon.gov



Report Sex Trafficking

Alcohol service permittees working at a premises with a Full or a Limited On-Premises Sales license are now mandatory reporters for sex trafficking. As such these permittees are required to report any reasonable belief that sex trafficking is occurring on the licensed premises to law enforcement and the OLCC.

In addition, these permittees are also required to report to the OLCC, any reasonable belief that a minor is employed or contracted as a performer at the licensed premises in a manner that violates OLCC rule. Click here to Report Suspected Sex Trafficking to the OLCC.






Anonymous Complaint Phone Line 

Report an incident or make a complaint about an OLCC-licensed business using our anonymous phone line. Your information will remain confidential.
(503) 872-5218