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PEBB Operations Subcommittee Meeting Minutes
Public Employees’ Benefit Board
Operations Subcommittee
Tues., Oct. 13, 2009; 9:30 to 11:00 a.m.
PEBB/OEBB Board Room - DAS East - General Services Building
1225 Ferry St SE, Salem, OR
Approved 01/12/2010
Subcommittee Members Present
Paul McKenna, Chair
Bret West
Rocky King
Rich Peppers (Guest)
PEBB Staff Present
Wendy Edwards
Bobbie Barott
Chelsea Hollingsworth
Ingrid Norberg
Brian Olson
Chérie Taylor
Guests Present
Megan Myrick, Willamette Dental
Jean Poling, Kaiser Permanente
Cynthia Platonov, ODS
Note: Time links to the PEBB Operations Subcommittee Meeting video are provided at the end of each section. [Example: 04:00/01:39:45, where 04:00 is the time on the video stream that an action was taken by the Subcommittee.]
Call to Order/Approval of Minutes
Chair McKenna called the meeting to order, and asked for a motion to approve minutes from the Subcommittee’s last meeting. Rocky King moved to approve the Dec. 9, 2008 meeting minutes. Chair McKenna seconded the motion. Hearing no further discussion, the motion passed unanimously.
04:00/01:39:45 (Opsattach.1)
Plan Design/Member Services Update
Bobbie Barott reviewed the latest permanent rulemaking, effective Oct. 1, 2009. In response to comments received from the Oregon University System on rules relative to flexible spending accounts and half-time employees, the rules were amended and all issues resolved to parties’ mutual satisfaction.
Wendy Edwards relayed that even considering furloughs, system outages, and weekends, almost half of all members were already enrolled.
Statewide PPO Experience Utilization Dashboard
Wendy Edwards reviewed details of the statewide PPO experience utilization dashboard for the Subcommittee.
10:32/01:39:45 (Opsattach.2)
Performance Standards
Wendy Edwards reviewed an example of a report (Opsattach.4) she would like to regularly present to the Subcommittee detailing projected vs. actual cash flow data. Ms. Edwards also followed up on information the Board requested she share with the Subcommittee at the Board’s Sept. 15, 2009 meeting that summarized internal staff performance standards (Opsattach.3), as well as performance standards and reporting requirements written into vendor contracts. Although she didn’t review the Operations Summary (Opsattach.5) with the Subcommittee, Ms. Edwards pointed out several Communications indicators that show members are reading emails sent by PEBB and are using the website, which has helpful enhancements and resources for successful benefits enrollment.
01:01:56/01:39:45 (Opsattachs.4, .3 and .5)
Contracts Update
Brian Olson briefly reported on completion status of contracts, to date. All contracts but one have had legal review from the Oregon Dept. of Justice.
Open Enrollment Demo
Chelsea Hollingsworth demonstrated links, video, Q & A and other Open Enrollment communications tools in use on the PEBB website to help members navigate, and successfully conclude, mandatory medical open enrollment.
Public Comment