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January 2011
Download the Newsletter
 
Click here to download the January newsletter. 

   




Rule Changes Affect Timeframes
watch11
 
Updates to PEBB administrative rules may affect how you and your agency manage your benefits. Two of them affect timeframes for enrollment corrections and plan changes with life events.
 
Correcting enrollment errors
 
Timeframe: You still have 30 days from your first pay of the year to make enrollment corrections. However, corrections to core benefits – medical and dental – aren’t retroactive to January 1. Instead, they go into effect the first of the following month.
 
Impact: If you enrolled in a "wrong" plan, you’ll be responsible for your portion of claims in the enrolled plan until the correction goes into effect. The correct enrollment won’t be in effect until the first of the month following agency receipt of the Correction form. If you submit the form after 30 days, PEBB must review the request and may ask for more information.
 
Action: If your first pay shows that you made an enrollment mistake, get the Correction form to your agency within 30 days. For agency employees, that's January 31; for university employees, it’s February 28. Review the benefit summary and member handbook of your enrolled plan, and use the benefits accordingly until the correct plan goes into effect.
 
Making midyear changes
 
Timeframe: You have 30 days, not 60 days, to request qualified benefit changes when
  • A life event affects your eligibility status or plan choices (see example life events)
  • Your employer increases out-of-pocket premium, or a change in the benefit program decreases coverage or reduces the number of plans
  • Other laws, regulations or court orders require it
Qualified changes go into effect the first of the month after your agency gets your Midyear Change form and any other required paperwork.
 
Impact: Your agency can’t process benefit changes if they get the Midyear Change form after 30 days and until you provide all required documentation. If you miss the 30-day window, your benefit will not go into effect. You may appeal to PEBB.
 
Action: If you experience one of these midyear events, get the Midyear Change form to your agency within 30 days. Make sure to include any required documentation with the form.
 
Example life events
  • Marry or Divorce
  • Establish or terminate domestic partnership
  • Legally foster a child
  • Assume responsibility for a grandchild
  • Change employment status - you or dependent
  • Move out of the plan’s service area
Resources: Check the Summary Plan Description for guidance on benefit or plan changes. It’s at www.oregon.gov/DAS/PEBB/SPD.shtml. Forms are at www.oregon.gov/DAS/PEBB/forms.shtml.
 
"My 24-year-old and her son Zack moved in with me, and I’m supporting them now. I gave the form and grandchild affidavit in 30 days, so I’m able to cover Zack this year."
"Getting divorced involves so many changes. I almost missed removing my ex from my benefits. I gave the form to payroll in time to remove him the first of the following month."
"I had the whole family in Kaiser, which helped with costs and coordinating the kids’ care. With the move to Bend, I put in the form to enroll us in Providence Choice that same month and enrolled in a medical home."
"I was so wrapped up in the new baby that I forgot to add her to my benefits right away. Luckily, PEBB rules give automatic coverage to newborns for 31 days and I turned in the form to continue coverage."
 

Health Assessment for Weight Watchers
Confidential
 
Principal subscribers who want to join Weight Watchers at no cost in 2011 must first complete an online health assessment offered by their medical plan.
 
The plans host the assessments on their websites for registered users. If you haven’t already registered, go to your plan’s website and use your plan ID number to sign up. Click here for a short video that steps you through the process.
 
The assessment is completely confidential. No one from your plan, your employer or PEBB can access your individual data unless you give specific permission. All your plan will know is that you completed the assessment.
 
It takes three weeks for eligibility files to go from the assessment program to your plan to Weight Watchers, so take your assessment as soon as possible. After three weeks, call Weight Watchers to enroll in the option of your choice — At-Work meetings, local meetings or online.
 
Members completing a series of Weight Watchers meetings across the end of 2010 and the beginning of 2011 may not have taken the assessment. They will need to do so before they can join a new series at no cost in 2011.
  • Click here for a set of questions and answers on health assessments and Weight Watchers.
  • Click here to download Weight Watchers’ brochure for PEBB members.

Two steps to a medical home
Filling out Paperwork11
 
A medical home links your health providers with your health plan to make sure you get both quality care and cost savings.
 
It’s a two-step process for members.
  • Step 1: Enroll in the plan.
  • Step 2: Establish a medical home.
If you don’t take Step 2, you miss the cost savings, because the plan will pay claims at the out-of-plan level.
 
To make sure members didn’t miss this important step, Providence Choice sent them a medical-home selection form in December. It listed all medical homes in the plan and advised on the selection process.
 
Providence Choice members with questions on the process should contact Providence Customer Service at 800-423-9470.

Get Answers to Your Questions
Questions11
 
Click here for answers to commonly asked questions at the start of new plan year.

New Help to Live Well with Chronic Illness
 
If you’re dealing with a chronic illness, you’re not alone. Others around you are struggling to manage life with diabetes, arthritis, depression, heart disease, chronic pain or anxiety.
 
Your Benefit Board wants you to know about a new way to put life back into your life.
 
A workshop designed by Stanford University and available across Oregon can help you take charge of your life. Whether you attend sessions in person or participate online, you’ll
  • Get the support you need
  • Find practical ways to deal with pain and fatigue
  • Discover better nutrition and exercise choices
  • Understand new treatment choices
  • Learn better ways to talk with your doctor and family about your health
Click here to find a Living Well workshop in your community. 
Click here to learn more about Better Health online.

PEBB Resources


Public Employees’ Benefit Board 
1225 Ferry St. SE,
Salem, OR 97301
Phone: 503-373-1102
Fax: 503-373-1654
Web: www.oregon.gov/das/pebb 
E-mail: inquiries.pebb@state.or.us 
 
Medical Plans  
 
PEBB Statewide Plan 
1-800-423-9470
providence.org/healthplans/pebb/  
 
Kaiser Permanente 
1-800-813-2000
my.kp.org/nw/pebb 
 
Providence Choice 
1-800-423-9470
providence.org/healthplans/pebb/  
 
VSP (Vision Service Plan)
1-800-877-7195
www.vsp.com/home.html 
 
Dental Plans  
 
Kaiser Permanente 
1-800-813-2000
my.kp.org/nw/pebb

ODS Companies 
1-800-452-1058
www.odscompanies.com/pebb/ 
 
Willamette Dental 
1-800-460-7644
willamettedental.com/pebb 
 
Mail-order Prescriptions  
 
Kaiser Permanente kp.org
PPS ppsrx.com 
Walgreens walgreenshealth.com 
Wellpartner wellpartner.com   
 
Optional Plans  
 
Standard Insurance 
1-800-242-1888
standard.com 
 
UnumProvident 
1-800-227-4165
w3.unum.com/enroll/pebb/index.aspx 
 
Other Benefits  
ASIFlex (Flexible Spending Accounts) 
1-800-659-3035
orpebb.asiflex.com 
 
Employee Assistance Program (EAP)
1-800-433-2320
cascadecenters.com