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FAQ image Payment plan frequently asked questions
Click questions to view answers:


  • How do I know if you have my current address?

  • I set up recurring electronic payments through Value Payments System or US Bank. Is this a payment plan set up through DOR?

  • What are qualifying accounts?

  • What debt is not eligible for an online payment plan?

  • What if I can't make a payment on time?

  • What if I don't receive my coupons in time for my first payment?

  • What if I need to make more than 12 payments?

  • What if I want 4 payments and they only offer 3 or 6?

  • Why is my "How much do I owe?" balance bigger than what shows in my "Payment plan" total?