Portal Tips and Tricks - System Requirements
IMPORTANT NOTICE: Our Online Services is not compatible with mobile devices. We recommend using a laptop or desktop computer with the most up to date version of Google Chrome or Microsoft Edge. As most applications require some time to review and the ability to upload documents (pdf, docx, rtf, etc.), please do not use a smartphone or tablet to complete this process.
After two unsuccessful attempts getting in, we highly encourage you to submit a request for a password reset. This will also give you the opportunity to reset the security questions if they are causing login issues.
IT IS YOUR RESPONSIBILITY TO KNOW YOUR PASSWORD AND SECURITY ANSWERS. The system is not wrong, it only knows what you entered the first time when you set it up, or during reset requests. It is case sensitive and a space or character is considered part of the response. If you get locked out, you will need to reach out to the board to unlock your account. If we are unable to respond, or if it is outside of office hours, it is not a reason for any fee waivers. Be sure you are renewing or submitting your continuing education well in advance to prevent contact issues. We are a very busy office and may not be able to reach you in time for an urgent request.
Your primary email address is your secured logon and your primary contact for the board. If you choose to use your work email as the primary email address, be sure to change it immediately upon terminating your employment. If you cannot get into your email, you will not receive your password resets.
If you do not receive the email with
the temporary password, you are either on an incompatible browser
system, or the information you submitted does not match ours. For
security reasons, you will not receive a temporary password if your
information does not match. At this point, you will need to call or
email us to update information.
If you cannot reach us through the main board number or email, our direct line and emails are listed on the Licensing Staff link to the left.
As a licensee or new applicant you will need to create an individualized portal to submit any documents to the board. The new system will also allow you to view details on your license, you have never been able to before. This is a new system for all of us, so we are here to assist you, however please have patience as there may be things we will learn together.
Please be aware that you will need to enter your email
address to start the process. If the system does not recognize your email, you
will need to use your alternate email which also received this notice. If the
system does not recognize either of your emails, call 503
378-5735 or email at Oregon.blsw@blsw.oregon.gov.
We are a busy office, both phone and email, so please make sure you try both
emails before calling. You will later have the opportunity to
change to your preferred email.
Your step by step instruction on How To Create Your Licensee Portal. Feel free to use this as your guide.
Problems Logging On?
You must be using a compatible browser, such as Google Chrome or Firefox. The system is not compatible with mobile devices, Microsoft explorer, or edge. Safari is not suggested but sometimes will work. It is not consistent.
You can only sign on using the last(current) email address we have on file for you.
If you are looking to access your application, make sure you are on the applicant portal NOT the licensee portal. The licensee portal is for those that already hold an valid Oregon license. The applicant portal is for those that wish to obtain a valid Oregon license. You are not a licensee until after the application is approved and you have been issued a license number.
If you still can't log in.
Call 503-378-5735
Email oregon.blsw@oregon.gov