Quality Assurance Methods
The Office of Developmental Disabilities (ODDS) uses many different quality processes to assess and monitor that people have a choice of supports and services; that they get the assistance they desire; and that they are safe and healthy. Some of these quality approaches include reviews of the services provided by individuals, agencies, Community Developmental Disability Programs (CDDPs) and Brokerages. Included here is data used to report how successfully ODDS and its partners provide these things.
Case Management Entities QA Field Review Reports
National Core Indicators Surveys
National Core Indicators (NCI) are a standard set of performance and outcome measures that can be used to track performance over time, to compare results across states and to establish national benchmarks.
Adult In-Person Surveys are a “face to face” interview completed with individuals who are 18 years of age or older, and receiving at least one paid I/DD service in addition to case management.
NCI Staff Stability Surveys with Oregon-specific data reports for 24-hour providers
Oregon Direct Support Professional Workforce Stability Reports