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Request an Exception

You can request an exception if you believe you need services or items above the identified service limits.

If you receive a Notice of Planned Action (form 0947) that says your services are denied, reduced, suspended or terminated, you can request a hearing.

How to request an exception

  • Make your request verbally to your service coordinator or personal agent

​If you need the form in an alternate format, email odds.fundingreview@odhsoha.oregon.gov​.

Give it to your service coordinator or personal agent to send to us

Send your request directly to us at

ODHS-ODDS
Attn: Exceptions Coordinator
500 Summer St NE, E09
Salem, OR 97301

Fax: 503-373-7274

Email: odds.fundingreview​@odhsoha.oregon.gov

​Once an exception request is received it will be reviewed by someone at ODDS who knows about the service or items you requested.

ODDS will talk to your service coordinator or personal agent about your needs and ask for information about your request. ODDS will always ask for a copy of your assessment and Individual Service Plan.

ODDS will make a decision within two weeks of getting the request unless ODDS needs additional information. When ODDS needs additional information, ODDS will tell you and your service coordinator or personal agent in an email.

​When ODDS agrees with your request ODDS will contact you and your service coordinator or personal agent with a letter to tell you the decision. Your Services Coordinator or Personal Agent can help you get the service or item added to your ISP. Your Services Coordinator or Personal Agent can help you start the process to receive the item or service.

When ODDS disagrees with your request ODDS will contact you and your service coordinator or personal agent to tell you the decision. If ODDS disagrees and that disagreement means the item or service is being:

  • Reduced
  • Denied
  • Suspended
  • Terminated
ODDS will send you a Notification of Planned Action (form 0947). The Notification of Planned Action will tell you:

  • What service is being denied, reduced, suspended or terminated
  • The date the action will take effect
  • The reason for the action
  • What Oregon Administrative Rule applies to the decision
If you disagree with the decision in the Notification of Planned Action you can request a hearing.