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Public Records Center

DOC Public Records Center

The Oregon Department of Corrections (DOC) has launched a new online system, provided by GovQA, for submitting public records requests. This system is designed to make the process more user-friendly, efficient, and transparent.

Important Update

DOC no longer accepts public records requests through previously used email addresses. All requests and communication must now be submitted through the Public Records Center.

The Oregon Department of Corrections is committed to responding to requests in accordance with Public Records Law (ORS 192.324). All requests must be submitted in writing and in accordance with OAR 291-037 .


​At a minimum, requests for public records must:

(a) Include the requester's name (first and last)

(b) Include the requester's mailing address or contact email address; and

(c) Adequately describe the record(s) requested, including subject matter.

To aid the department staff in locating responsive records (and reduce the department's fees to requesters for doing so), requesters should provide as much information as possible to describe the record(s) requested, including:

(a) Names of persons involved;

(b) Relevant dates and timeframes of the matter that is the subject of the record(s); and

(c) If an adult in custody is the subject of the requested record(s), the state identification number (SID #) of the AIC, if known.

Requests for public records may be submitted in either of the following ways:

Online: Public Records Center

By Mail at:

Oregon Department of Corrections

ATTN: Public Records Request

3723 Fairview Industrial Dr. SE, Suite 200

Salem, Oregon 97310


​Requests for other types of records can be requested in the following ways:

Interagency Requests/ Agency Assists - For law enforcement and government agencies requesting records, please follow the instructions provided on our website for agency assists.

Approved Agency Assist/Interagency requesters may include:

  • Local, state and federal investigative and law enforcement agencies
  • State child and adult protection agencies
  • State and federal prosecuting attorneys and attorney generals
  • Local, state and federal courts
  • If you are not a part of the approved requesters above and with the public, please submit your request in the Public Records Center .



A Pen Pack containing public information—such as public information prints, face sheets (first and last), photo, court/sentence orders or judgments, and possibly discharge of parole, revocation recommendations, or structured violation sanctions—must be submitted as follows:

In general, the Department will adhere to the following process:

  1. The request is received by the appropriate unit
  2. The Department may contact the requestor for clarification
  3. The institution or unit with the information will prepare and send an estimate of the fees to fill the request
  4. Upon receipt of payment for the request, the institution or unit will provide responsive records 


​In accordance with ORS 192.324, DOC may charge a fee reasonably calculated to reimburse the agency for the actual costs of providing public records. The costs associated may include locating, copying, reviewing, redacting, and mailing the documents. Fees will vary depending on the information being requested and the actual time required to search for and provide responsive records. 

The department fee schedule is set out below:

(a) Clerical work at $25.00 per hour.

(b) Managerial work at $40.00 per hour.

(c) Professional work at $75.00 per hour.

(d) Copies at current state printing and distribution price list.

(e) Media costs set in statewide price agreement.​

(f) Postage at current postal rates. ​

(g) If the request requires the department to incur additional costs for services for which no fee has been established (e.g., computer time, travel, shipping costs, communication costs, fees to retrieve records from archives, etc.) the actual cost shall be determined by the department.

(h) Department of Justice and other applicable legal fees at the actual hourly rate charged for public records related services for reviewing public records, redacting material from the records or segregating the records into exempt and nonexempt records. These fees shall not include time spent by the attorney advising department employees regarding the application of ORS 192.311 to 192.478.

Payments accepted include:

  • Money order
  • Cashier's check
  • Business check
  • NO personal checks