Case Management System Training

Learn to use the Case Management System

The Case Management System learning experience is designed to meet you where you are. You can choose the way that works best for your role and schedule. Learning options include live sessions, self-paced online courses, short videos or demonstrations and step-by-step visual guides. Visit this page often as new materials are added regularly.

FAQs Learning library Workday Learning support Contact us

What to expect

Learning is:

Flexible - learn at your own pace or join live sessions
Supportive - helps you feel confident in using the system
Accessible - works on any internet-connected device, anywhere

How to start learning

Step 1: Set up your Workday Learning account
You'll need an account to take online courses and to join live session. Visit the Training Support page to learn how to setup your account.
Step 2: Explore your learning path
Visit the Learning Library. Find learning materials grouped by role, then pick the formats that work best for you.
Need help?
Most answers are on the Workday Learning Support page or in the FAQs.
Still stuck? Email the ODDS Training Team

Frequently asked questions

Getting started

It depends on your role and how familiar you are with similar tools. Choose the learning options that fit your schedule – self-paced or live.

No. Complete the learning that fits your role and tasks. You don't need to finish every option.

We worked with subject matter experts (SMEs) and future users to make sure the materials are partical, clear and useful.

Learning library

This will be your hub for Case Management System learning materials. Materials will be added soon.

Materials may include:

Step-by-step visual guides
Short videos
Recorded sessions
Online courses
Links for live sessions

Learning materials will be organized by role so you can follow a clear path.

Contact us

For questions about learning materials or registration, email the ODDS Systems Learning and Development Team.
For help with Workday Learning accounts, contact your Affiliation Manager. If they’re not available, email ODDS Workday Support.