Case Management System Training

Learn to use the Case Management System

The Case Management System learning experience is designed to meet you where you are. You can choose the way that works best for your role and schedule. Learning options include live sessions, self-paced online courses, short videos or demonstrations, and step-by-step visual guides. Visit this page often as new materials are added regularly.

Getting started FAQs Learning library Workday Learning support Contact us

What to expect

Learning is:

Flexible - learn at your own pace or join live sessions
Supportive - helps you feel confident in using the system
Accessible - works on any internet-connected device, anywhere

How to start learning

Step 1: Set up your Workday Learning account

You'll need an account to take online courses and to join live sessions.
Visit the Workday Learning Support page to learn how to setup your account.

Step 2: Explore your learning path

Use the Learning Library below. Find learning materials grouped by role, then pick the formats that work best for you.

Need help?

Most answers are on the Workday Learning Support page or in the FAQs below.
Still stuck? Email the ODDS Training Team

Frequently asked questions

It depends on your role and how familiar you are with similar tools. Choose the learning options that fit your schedule – self-paced or live.

No. Complete the learning that fits your role and tasks. You don't need to finish every option.

We worked with subject matter experts (SMEs) and future users to make sure the materials are practical, clear and useful.

Learning library

This is your hub for Case Management System learning materials. Materials will be added as they are completed.

Simulations

Contact us

Questions about learning materials or registration

Email the ODDS Systems Learning and Development Team

Help with Workday Learning accounts

Contact your Affiliation Manager
If they’re not available, email ODDS Workday Support