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The Landlord Compensation Program has ended and is closed at this time.
Overpayment Reconciliation - For Landlords
To provide immediate relief, a program was established quickly which necessitated that lengthy program review measures be implemented after program close in June 2021. As part of the LCF program review process, OHCS is contacting landlords who received an overpayment of compensation. This may have been due to duplicate applications covering the same debt, compensation for ineglible items, an application error or some other reason that was a cause for an incorrect reimbursement.
A very small percentage of landlords received overpayment. If you did not receive an email or letter from OHCS, you do not have to do anything. For those who did receive an email or letter, please see more information below.
Downloadable document: Overpayment Codes
As part of our compliance process, OHCS has identified a number of payments made through the Landlord Compensation Fund application process that appear to be duplicative, ineligible for payment or appear to have been requested in error. Below are some of the most common reasons that OHCS has determined an overpayment exists.
Repayment Code #1 - A duplication of benefits is evident – This can include, but is not limited to, any of the following:
Repayment Code #2 - An ineligible payment was made – This can include, but is not limited, to any of the following:
Repayment Code #3 - Application Error - This can include, but is not limited, to any of the following:
Repayment Code #4 - Other – This can include, but is not limited to, any of the following:
This list is not all encompassing but will be inclusive of nearly all overpayment requests.
The LCF program was set up quickly to respond to the immediate needs of the community at that time. Due to the emergency nature of the program, measures to assure quality control and compliance with program rules were conducted after the program ended. Because of the number of applications and complexity of the program, which included multiple phases and multiple legislative measures, it has taken OHCS some time to complete its compliance reviews.
The reasons for the overpayment designation vary. However, OHCS has grouped them broadly to assist you in determining why your application was determined to have received an overpayment reimbursement. Please refer to your letter in the middle section of page 1. You should find a code associated with your overpayment. You can use this code to refer to the Overpayment Explanation Form that would have accompanied your mailed letter or linked to your email version of the letter. If you need more information or disagree with this determination, send an e-mail with documentation to HCS.LCFSupport@hcs.oregon.gov. Please be specific about why you disagree with the overpayment assessment.
90 days from the day you were notified. This information is also on your invoice.
OHCS is a steward of public funds and takes this role very seriously. However, if there are special circumstances in which repayment of this overpayment would cause you a hardship, you are welcome to request that OHCS consider these circumstances. To make this request, the best way is to send an email explanation of this hardship to HCS.LCFsupport@hcs.oregon.gov. If you are unable to do this, we may also take this information from you over the phone at 1-888-491-3635. Please note that phone lines will only be open for a short period of time.
You are listed on the LCF application as the Landlord and/or Owner of the property that received LCF funds.
OHCS will refer overpayment's that are not returned to the Oregon Department of Administrative Services (DAS) for additional collection efforts or to the Oregon Department of Justice (DOJ) as policy and procedures require.
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