How to request PPE during the COVID-19 Pandemic
Homecare workers and personal support workers, including personal care attendants, can request masks, cloth face coverings and gloves (protective personal equipment or PPE) by completing and submitting a request on SEIU’s online form or by sending an email to OHCC:
Benefits available during the COVID-19 pandemic for homecare, personal support workers and personal care attendants
Flu prevention resources
People can spread the flu even if they don't know they’re sick. The flu can be more serious for some people, including older adults, young children and people with certain health conditions. Please visit the
Oregon Health Authority’s flu prevention website to learn about how to prevent the flu, where to find the flu vaccine in your community, and read flu fact sheets (available in English, Spanish, Russian, Simplified Chinese, and Vietnamese).
Protecting your health and safety while working as a homecare and personal support worker is very important. OHCC encourages workers to take the following courses by enrolling through the Registry or calling OHCC at 1-877-867-0077:
Preventing Disease Transmission*
This course is usually offered in-person, but to protect the health and safety of attendees during the pandemic, the course is offered as a two-hour webinar. The course covers:
- Causes of infectious disease and routes of transmission
- COVID-19 information
- Standard precautions, proper hand-washing techniques, and protective personal equipment (PPE)
- Reducing risks
- Housekeeping and caregiving best practices
*This course counts towards earning 2.5 hours of safety-type credits for the Professional Development Certification.
National COVID-Ready Caregiver Certification Course**
This course was developed by Nextstep and is offered through OHCC free-of-charge for homecare and personal support workers. This 2.5 hour course offers video modules and features Dr. Vin Gupta, a nationally recognized COVID-19 expert. The course covers:
- COVID-19 basics
- Protecting yourself and others from COVID-19
- Personal protective equipment (PPE) and temperature taking
- Tools to reduce stress and anxiety
- Caring for older adults and those at risk
- Cleaning surfaces
- What to do if you become ill
- Knowledge check
Those who successfully complete the course will earn a National COVID-Ready certificate.
**This course counts towards earning 2.5 hours of safety-type credits for the Professional Development Certification.
Important Information About Novel Coronavirus (COVID-19)
| 3/16/2020 | Flu Season and Novel Coronavirus (COVID-19) Prevention for Homecare and Personal Support Workers | | | 4/29/2020 | Frequently Asked Questions About COVID-19 for Homecare and Personal Support Workers | | | 6/29/2020 | Frequently Asked Questions About Personal Protective Equipment (PPE) for Homecare and Personal Support Workers | | | 7/17/2020 | Infographic and new policy: COVID-19 Mask and Cloth Face Covering Guidance for Consumer-Employers and Homecare Workers | English, Arabic, Cambodian, Farsi, Korean, Romanian, Russian, Simplified
Chinese, Somali, Spanish, Traditional
Chinese, Vietnamese
| | 8/13/2020 | Guidance on Use of Homemade Masks or Face Coverings | | | 8/26/2020 | Interim COVID-19 Infection Control Guidance for Home Care Workers | |
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Centers for Disease Control (CDC) Resources
| 12/16/2019 | Handwashing Video | | | 6/28/2020 | Use of Cloth Face Coverings to Help Slow the Spread of COVID-19 | | | 8/7/2020 | Recommendation Regarding the Use of Cloth Face Coverings | | | 8/25/2020 | Wildfire Smoke and COVID-19 | | | 9/10/2020 | The Science Behind Hand Washing | | | 9/11/2020 | Guidance of the Prevention and Treatment of COVID-19 | |
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Infection Control Resources
| Self-Study | | *Non-credit course | | Self-Study | | *Non-credit course | | Flyer | | | | Instructions | | | | Flyer | | | | Video | | Available in 38 languages |
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Injured on the job?
Homecare workers and personal support workers who are represented by Service Employees International Union (SEIU) Local 503 are eligible for workers' compensation coverage for injuries that occur on the job.
For more information about what to do if you are inured on the job, please download the
"What to do if you are injured on the job" flyer found on SAIF's website.
The flyers are available in the following languages and formats:
- English
- English for visually impaired
- Spanish
- Russian
- Vietnamese
- Arabic
- Simplified Chinese
- Traditional Chinese
- Somali
- Korean
801 Claim Form
To request an 801 Claim Form or for assistance with filing a claim, please contact:
Kelly Rosenau, Workers' Compensation Coordinator
Oregon Home Care Commission
550 Capitol St. NE
Salem, OR 97301
Phone: 503-378-3099
Toll-free: 888-365-0001
E-mail:
kelly.k.rosenau@dhsoha.state.or.us
workerscomp.ohcc@dhsoha.state.or.us
When seeking medical attention
Complete Form 827, Worker's and Physician's Report.
Managing your claim and getting back to work.
Forward the completed 827 report to:
SAIF Corporation
400 High St. NE
Salem, OR 97312
Phone: 800-285-8525
Fax: 800-475-7785
Learn more about filing a claim and the claim process