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Contact an Adult In Custody


Ongoing contact with supportive family and friends is an important part of an adult in custody's success in prison and upon release. Aside from visiting an adult in custody at their facility, there are three main ways to contact an AIC: phone calls, letters, and electronic communications.

If you are a professional (attorney, DHS worker, etc.) working with an adult in custody, see our Professional Visit and Communication Guide.

Click the links on the left hand side to learn more about ways to get in touch with an AIC.

Need help with the new phone system?

Visit the ICS Corrections, Inc. website for all the details on DOC's new AIC service provider ICS Corrections, Inc. and their partners.

You can also call (888) 506-8407 for assistance or send an email to customer support.