Information for putting money on an inmate's books

JPay

Ways to Deposit Money via JPay

💻 JPay Website
Visit the JPay website to create an account and send money using a credit or debit card.
📞 Over the Phone
Call JPay Customer Service at (800) 574-5729 to deposit money via credit or debit card.
🏪 In Person
Purchase a MoneyGram at Wal-Mart, 7-Eleven, or CVS with cash or card. Once purchased, call (800) 574-5729 and use receive code 7813.

📌 Helpful Tips

Confirm the AIC’s name and SID# before making a deposit.
Keep your transaction receipt for verification.
Funds typically post to the AIC’s account within 24-48 hours.

Need Assistance?

Email JPay support through the JPay website contact page.
Call customer service at (800) 574-5729 for live assistance.
Visit the DOC Contact an Inmate page for general guidance on AIC trust accounts.