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Telmate

Ways to Deposit Money via Telmate

  • 💻 Telmate Website or App
    Visit the Telmate website or download the app to deposit using a credit or debit card. Accepted cards: Visa, MasterCard, American Express, and Discover.
  • 📞 Over the Phone
    Call Telmate Customer Service at (866) 516-0115. A Telmate agent will assist you with your deposit.

📌 Helpful Tips

  • Ensure you have the correct AIC name and SID# before depositing.
  • Check your transaction confirmation for accuracy.
  • Funds are typically available in the AIC’s account within 24-48 hours.

Need Assistance?

  • Email Telmate support via the website contact page.
  • Call customer service at (866) 516-0115 for live assistance.
  • Check the DOC Contact an Inmate page for further guidance on deposits and trust accounts.