​​Contact Us

HECC Continues Services by Phone, Email, and Online

In order to help contain the spread of the coronavirus (COVID-19), the Higher Education Coordinating Commission has closed its offices to the general public. However, the agency is continuing our work and services, and staff are available to the public by phone and email. 

HECC has a New Address

As of June 1, 2020, HECC has a new address.  The new physical and m​ailing address is:​

Higher Education Coordinating Commission
3225 25th Street SE
Salem, Oregon 97302​

The office remains closed to the public at this time.

How can we help you?

Contacts on frequently requested information is noted below. For further information, including individual emails, phone numbers, and office addresses, see our full Agency Staff Directory.​​



​​​Office of Student Access and Completion: 

Phone:(541) 687-7400
Toll-free: (800) 452-8807 

Alternate Access
(800) 735-1232 - Oregon Telecommunications Relay
(800) 735-2900 - TTY
(800) 735-0644 - ASCII
(800) 735-3896 - Spanish Voice/TTY​

​General inquiries: 503-947-5716, info.pps@state.or.us​

Licensing regulations for private colleges, universities and career schools: Rebecca Fuller, (503) 947-5751, Rebecca.fuller@state.or.us​
​Endi Hartigan, Communications Director
503-378-6769 (office), or 971-701-4032 (cell)​​


Go to our student complaints web page here.​​

This page explains the student complaint process related to a community college, private career school, public university, financial aid program, or private college, university or online degree program.

General Inquiries: info@oregonpromise.org

Updates on Oregon Promise status

Receive email on the latest news for Oregon Promis

Subscribe here: http://listsmart.osl.state.or.us/mailman/listinfo/oregonpromise​


Apply for FAFSA

FAFSA Assistance Hotline


Apply to be a FAFSA Plus + School Site


WARN Overview, main web page

WARN Notices​

For more WARN information or to request your email address be added to our WARN Notice Distribution e-mail list

Email Oregon Dislocated Worker Unit:  ​hecc.dw-oregon@hecc.oregon.gov​​