Report Changes for SNAP

We know life can change quickly, and changes can be stressful. Telling us about certain changes helps us keep your SNAP benefits correct and on time.

We are here to support you.

What to report How to report

Changes you must report

Please tell us if any of the following things happen.

Your household income goes over a certain amount

Tell us if your household income (before taxes and deductions) is more than the amounts listed below*.

Let us know by the 10th day of the month after the money is received.

1 person in household: $1,696
2 people in household: $2,292
3 people in household: $2,888
4 people in household: $3,483
5 people in household: $4,079
6 people in household: $4,675
7 people in household: $5,271
More than 7: Add $596 for each person

*This is 130% of Federal Poverty Level based on household size.

Examples:

You start a new job in March. Your monthly income is now more than $1,696 before taxes and deductions. You need to tell us by April 10.
You start getting more child support in September. Your total monthly income for a family of 4 is now more than $3,483 before taxes and deductions. You need to tell us by October 10.
Someone in your household starts getting unemployment in December. Your total monthly income for a family of 5 is now more than $4,079 before taxes and deductions. You need to tell us by January 10.

Someone wins over $4,500 from the lottery or gambling

Tell us if anyone in your household wins more than $4,500 from one single game.

Let us know by the 10th day of the month after the win.

Examples:

Someone wins more than $4,500 on a single lottery ticket in February. You need to tell us by March 10.
Someone wins more than $4,500 at a casino in June. You need to tell us by July 10.

Someone with an ABAWD status doesn't meet work rules

Tell us if someone in your household with an ABAWD status works less than 80 hours in a month (20 hours per week). This work can be paid or unpaid.

Let us know within 10 days of the change so we can help keep your benefits on track.

Examples:

Your works hours drop below 80 hours for the month.
Your caregiving hours are reduced to less than 20 hours per week.
Your volunteer hours in your community decrease to less than 20 hours per week.

After you report a change

We will review your case to see if your SNAP benefits should go up, down or stay the same. We'll explain anything that changes.

If you don't report a required change

We know reporting changes can be hard during times of stress, illness or crisis. If you miss reporting a required change, we may need to:

Adjust or stop your SNAP
Set up an overpayment
Start an Intentional Program Violation process if a change was not reported on purpose

If this happens, we'll explain the next steps and your rights. You can always ask questions or ask for help.

Changes that are helpful to report (not required)

If you tell us about these changes, it helps avoid delays and keeps your benefits correct.

If you move because of rising rent, housing changes or wildfire evacuation
If you change your phone number or email address
If someone moves in or out of your home
If you start or stop a job, including part-time jobs or gig work like food delivery
If you start paying for child care so you can work
If you have medical expenses for an older adult or disabled family member
If your immigration status changes

How to report changes

Choose the way that works best for you. Any option works.

Report online

If you have a ONE Online account, you can log in to ONE and select "Report a Change" on your dashboard.

This is often the fastest way.

Report by phone

Call 800-699-9075 (Monday to Friday from 7 a.m. to 6 p.m. Pacific Time).

You can also call your local ODHS office. Relay calls are welcome.

Report in person

You can visit your local ODHS office.

Staff can help you fill out a form or answer questions.

Report by mail

You can mail paperwork to your local ODHS office. Use the mailing address shown on your SNAP notices.