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On July 1, 2012, DAS transitioned to a new business model known as Entrepreneurial Management, the heart of which is customer involvement.
Under the EM business model, DAS will make several organizational shifts, structuring the agency to resolve any confusion caused by its simultaneous roles: policy-making and service-delivery. Customer-led utility boards for each DAS service enterprise will reflect the voices of the agency's diverse customer base and include agencies of all sizes.
More about Entrepreneurial Management at DAS
More about the EM business model
DAS Program Name Change Map
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