Due to COVID-19 precautions regarding social distancing, please call your
local office before visiting in person. If you need assistance in a language other than English, please call 1-833-604-0877 or dial 2-1-1 on your mobile phone.
ODHS is implementing COVID-19 precautions for all visitors entering office lobbies across the state. These rules will impact customers coming into state offices until further notice.
The new guidelines include:
- Wearing a mask or cloth face covering.
- Maintaining a distance of 6 feet from others.
- Not experiencing any COVID-19 symptoms.
COVID-19 Emergency Allotments to SNAP Households – April Update
Benefits will be dispersed on the following schedule:
• April 13 for current SNAP households
• April 30 for SNAP households who did not receive the first EA payment or who are now eligible for a minimum $95 EA payment
• May 4 for any eligible households who did not receive emergency allotments in the month of April
The April 2021 changes provide an increase in benefits to those who were previously receiving little or no EA. For example:
- If your household received more than $95 in EA, you will continue to receive the maximum monthly benefit amount
- If your household is already receiving the maximum benefit amount, you will receive an additional $95 in EA benefits
- If your household received less than $95 in EA, you will receive the difference between that amount and $95
SNAP recipients do not have to take any action to receive these supplemental benefits as they will be issued directly on their EBT cards. Total benefits will be different based on each household's regular monthly allotment for the month of March.
Questions about your SNAP benefits should be directed to your local office or by calling the ONE customer service center at 1-800-699-9075.
The Supplemental Nutrition Assistance Program (SNAP, formerly known as food stamps) provides nutritional assistance benefits to children and families, the elderly, the disabled, unemployed and working families.
SNAP helps supplement monthly food budgets of families with low-income to buy the food they need to maintain good health and allow them to direct more of their available income toward essential living expenses.
ODHS staff determines the eligibility of applicants based on guidelines established by the US Department of Agriculture (USDA). The primary goals of the program are to alleviate hunger and malnutrition and to improve nutrition and health in eligible households.