Complaints shall be investigated, appropriately treated, recorded, and the complainant informed of the investigation results in a timely (consistent with other workload), courteous, and professional manner. Data gathered through complaint investigation shall be reported periodically in accordance with OAR 629-048-0450.
A complaint is any report of smoke alleged to be from forestry activity that may adversely impact public health or protected visibility. Any grievance, tip, information, or inquiry which (1) calls into question forest prescribed burning practices such that an onsite investigation is deemed necessary, or (2) appears likely to be a recurring problem such that documentation seems necessary should be treated as a complaint.
Complaint form instructions:
- Note: The form does not work from iOS platforms (iPhones/iPads). If using Mac OS, download the form with Adobe Acrobat Reader.
- Access the form using the button below, dowload to your computer, and complete the top portion.
- Once completed, use the submit button provided on the form, email the completed form to firstname.lastname@example.org, or print and return to:
Oregon Department of Forestry
2600 State Street
Salem, OR 97310