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IVR (Interactive Voice Response)

The following is the general call flow when using the Oregon ePermitting IVR System:

Call: 1-888-299-2821

Enter 12 digit IVR Number located on the permit
(This is different from the permit number.)

Press 1 to schedule.
Press 2 to cancel or reschedule.
Press 3 to hear results.
Press 0 to contact the jurisdiction who issued your permit during regular business hours.
Press * for general info about the IVR system.

If this jurisdiction requires pending inspections, press * to hear the available inspection codes.(See back for more details.) 

Otherwise, enter the 4 digit inspection code. You cannot enter an inspection code that is not related to the permit type. Example: 3999 Final Plumbing cannot be scheduled on an electrical permit.) 

Press the appropriate number for the desired inspection date. 

Press 1 to leave the inspector a message. 
Press 2 to skip leaving the inspector a message. 
Enter 10 digit phone number where the inspector can reach you. 

Inspection is scheduled and confirmation number listed.

Use these commands any time during the call:
  • Press # to go back one step.
  • Press 0 to be connected to the jurisdiction who issued your permit.


Contact the Oregon ePermitting HelpDesk:​
Phone: 503-373-7396
Toll-free: 1-800-442-7457

List of Inspection Codes