COVID-19 Emergency Allotments
To help during the COVID-19 pandemic, the federal government allowed states to provide extra food benefits to eligible SNAP households. These extra benefits are formally known as Emergency Allotments (EA). Because of EA, most Oregon SNAP households have received the maximum monthly benefit allowable for their household size since April 2020. Oregon has to ask permission from the federal government each month to issue EA.
- February is the last month that the federal government will allow Oregon to issue pandemic emergency food benefits.
- SNAP households will continue to receive their regular SNAP benefits after February.
- March 2023 will be the first month since April 2020 that most people on SNAP in Oregon will only receive their regular SNAP food benefits.
Oregonians who receive SNAP are encouraged to prepare for this change in the food benefits they receive.
Find out what your regular SNAP benefit amount is
Knowing your regular SNAP benefit can help you budget. You can check how much your regular benefits are by accessing your EBT account online at
www.ebtEDGE.com or by logging into your ONE account at
Questions about your SNAP benefits can also be directed to the ONE Customer Service Center at 800-699-9075. The ONE Customer Service Center is open Monday through Friday from 7 a.m. to 6 p.m. Pacific Time.
Regular SNAP benefits are added to EBT cards between the first and the ninth day of the month.
Tell ODHS if your income has decreased
A decrease in your income may mean you qualify for more SNAP benefits.
Tell ODHS if there are more people in your household
An increase to the number of people in your household may increase your SNAP food benefits. You can report changes to your income or household in many ways:
- Online at:
- By mail at: ONE Customer Service Center, PO Box 14015, Salem, OR 97309
- By fax at: 503-378-5628
- By phone at: 1-800-699-9075 or TTY 711, Monday through Friday, from 7 a.m. to 6 p.m. Pacific Time.
Know what food supports are in your area
There are many different organizations providing food support in communities throughout Oregon:
Find food resources in your community: needfood.oregon.gov
Find a food pantry: foodfinder.oregonfoodbank.org
Learn about government programs and community resources for older adults and people with disabilities: Aging and Disability Resource Connection of Oregon at 1-855-673-2372 or
Dial 2-1-1, or text your zip code to 898-211,
Find local resources and support by contacting your local Community Action Agency:
Oregon Department of Human Services COVID-19 help center
Remember that SNAP has changed since April 2020
In addition to the temporary emergency food benefits due to COVID-19, SNAP has experienced other permanent changes that will support people's ability to get enough healthy food for themselves and their families.
On October 1, 2021, regular SNAP food benefits were permanently increased by an average of about $36 per person, per month.
In January 2022, Oregon increased the income eligibility limit for SNAP up to 200% of the federal poverty level.
ODHS is committed to supporting SNAP households with information and connection to additional food resources as Emergency Allotments end. ODHS' statewide and local partners play a key role in communicating with and supporting SNAP households. The following materials are intended to support partners in answering questions on the end of the Emergency Allotments. Additional materials and translations will be added as they become available.
Important change to food benefits flyer: اللغة العربية (Arabic), Bosanski (Bosnian), မြန်မာစာ (Burmese), 简体中文 (Chinese Simplified), 繁體中文 (Chinese Traditional), English, فارسی (Farsi), ខ្មែរ (Khmer-Cambodian), 한국어 (Korean), Русский (Russian), Af Soomaali (Somali), Español (Spanish), Tiếng Việt (Vietnamese)
Letter sent to SNAP households: اللغة العربية (Arabic), 简体中文 (Chinese Simplified), 繁體中文 (Chinese Traditional), English, नेपाली (Nepali), Русский (Russian), Af Soomaali (Somali), Español (Spanish), Tiếng Việt (Vietnamese)
FAQ for staff and partners: English, Español (Spanish)
Talking points for partners: English, Español (Spanish)
Social Media Resources
Use the following social media cards and communication plan to share information about the end of SNAP EA.
local office or call the ONE customer service center at 800-699-9075.